Service Manager: Residential Maintenance Lead

Independence Realty Trust Inc.; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company-paid training

Stock awards

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Rent discounts

Employee ownership

Job summary

Independence Realty Trust Inc. in Memphis seeks a Service Manager to lead a skilled maintenance team across plumbing, electrical, HVAC, and related trades. You will coordinate work orders, ensure timely repairs, and uphold safety and resident satisfaction.

This role offers company-paid training, opportunities for growth, and a path to Employee Ownership; compensation includes base pay, bonuses, commissions, and stock awards. A strong customer-service mindset is essential.

Qualifications

• EPA Type I and II certifications required; CPO certification is a plus.
• Minimum 2 years of property maintenance experience.
• Valid driver’s license and ability to lift 45 lbs.

Responsibilities

• Oversee maintenance team to ensure timely repairs and safety compliance.
• Coordinate with management on repairs, budgets, and resident satisfaction.
• Attend out-of-state training within 2 weeks of start date.

Skills

EPA Type I and II certifications

CPO certification

Customer service skills

Job description

Independence Realty Trust Inc. in Memphis seeks a Service Manager to lead a skilled maintenance team across plumbing, electrical, HVAC, and related trades. You will coordinate work orders, ensure timely repairs, and uphold safety and resident satisfaction.

This role offers company-paid training, opportunities for growth, and a path to Employee Ownership; compensation includes base pay, bonuses, commissions, and stock awards. A strong customer-service mindset is essential.