Service Manager: Property Maintenance Leader

Independence-Realty-Trust-2; Memphis (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Company-paid training

Growth opportunities

Stock awards

Rent discounts

Medical insurance

401(k) with match

Job summary

IRT Living at Arbors River Oaks in Memphis is seeking a Service Manager to oversee a team of technicians, ensuring high-quality repairs across plumbing, electrical, HVAC, and more. You’ll work with residents and staff in a fast-paced, stable environment, leading maintenance initiatives.

The role emphasizes leadership, customer service, and collaboration, with company-paid training in Tampa, FL, growth opportunities, and a strong benefits package.

Qualifications

• At least 2 years of experience in property maintenance or related field.
• EPA Type I and II certifications required; CPO preferred.
• Able to lift up to 45 lbs regularly and up to 80 lbs occasionally; push/pull up to 200 lbs.
• Valid driver's license and strong communication skills.
• Willing to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date.

Responsibilities

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
• Lead, train, and support the service team to ensure top performance.
• Prioritize and delegate work orders for timely, efficient completion.
• Set the standard by assisting with troubleshooting and service requests.
• Ensure budget compliance while delivering exceptional service and resident satisfaction.

Skills

Property maintenance

Customer service

Communication skills

Driver's license

Education

EPA Type I & II certifications

CPO certification

Job description

IRT Living at Arbors River Oaks in Memphis is seeking a Service Manager to oversee a team of technicians, ensuring high-quality repairs across plumbing, electrical, HVAC, and more. You’ll work with residents and staff in a fast-paced, stable environment, leading maintenance initiatives.

The role emphasizes leadership, customer service, and collaboration, with company-paid training in Tampa, FL, growth opportunities, and a strong benefits package.