Service Manager: Lead Team, Grow Service & Safety

Sammons Warehouse Solutions; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESOP

401(k)

Paid holidays

Health benefits

Tuition reimbursement

Disability insurance

Job summary

SitePro Rentals in San Antonio is seeking a Service Manager to lead the local service team. You will coach technicians, drive performance, and ensure safe, reliable service for our customers.

This role also owns department P&L, negotiates quotes, and partners with Account Managers to grow the business while prioritizing people, safety, and quality workmanship. We offer competitive pay and a comprehensive benefits package.

Qualifications

• High school diploma or GED required; bachelor’s degree or equivalent experience preferred.
• Leadership or supervisory experience with the ability to coach, develop, motivate, and hold a team accountable.
• Strong communication, customer service, problem-solving, and business skills; mechanical aptitude and experience in the equipment rental, service, or a related industry are preferred.
• Comfort working in an active service environment, using Microsoft Office tools, and performing physical tasks that may include standing, walking, bending, twisting, and lifting up to 40 pounds.

Responsibilities

• Lead and develop your team. Coach, train, hire, and support service team members while building a culture of accountability, teamwork, quality, and pride in the work.
• Own service performance. Manage department P&L, workflow, repairs, quotes, invoicing, fleet expenses, supplies, tooling, and other resources with a focus on efficiency and profitable growth.
• Put safety first. Lead safety meetings, reinforce near-miss reporting, address potential hazards, and partner with SitePro and Sammons safety leadership when incidents or concerns arise.
• Take care of our customers. Build trusted relationships through regular customer visits, resolve concerns fairly, support key service accounts, and partner with Account Managers and manufacturers to grow the business and deliver solutions.

Skills

Leadership

Coaching

Customer Service

P&L Management

Safety Compliance

Education

High School Diploma

Bachelor's Degree Preferred

Tools

Microsoft Office

Job description

SitePro Rentals in San Antonio is seeking a Service Manager to lead the local service team. You will coach technicians, drive performance, and ensure safe, reliable service for our customers.

This role also owns department P&L, negotiates quotes, and partners with Account Managers to grow the business while prioritizing people, safety, and quality workmanship. We offer competitive pay and a comprehensive benefits package.