Service Manager

Sammons Industrial, LLC; San Antonio (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

ESOP

401(k)

Tuition reimbursement

Work-life balance

Holidays & PTO

Health benefits

Tool benefits

PPE & uniforms

Safety boots

Life & STD

Job summary

SitePro Rentals is seeking a Service Manager to lead our San Antonio service team and own the department's performance. You will coach and develop staff, manage repairs and invoicing, and drive efficient, safe service operations to support customers and growth.

We value strong leadership, clear communication, and a hands-on approach to delivering quality service. This on-site role offers opportunities to impact the branch and build lasting customer relationships.

Qualifications

• High school diploma or GED required.
• Bachelor's degree or equivalent experience preferred.
• Leadership or supervisory experience required.
• Strong communication, customer service, problem-solving, and business skills are important.
• Mechanical aptitude and service/equipment rental experience preferred.

Responsibilities

• Lead and develop your service team; coach, train, and hire while fostering accountability and teamwork.
• Own service department performance; manage P&L, workflow, repairs, quotes, invoicing, and resources for profitability.
• Put safety first; lead safety meetings, address hazards, and collaborate with safety leadership.
• Take care of customers; build trusted relationships through visits and support key service accounts.

Skills

Leadership

Communication

Customer service

Problem-solving

Business skills

Mechanical aptitude

Education

High school diploma or GED

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

## Service ManagerApply: On-site: San Antonio, TX: Full time: Posted Today: JR10623***You belong at a company that treats you like an Owner!***Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.***Join a team that takes care of you. Here are some ways we do that:**** Competitive Pay and Performance-Based Bonuses* Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)* 401(k)* Training and Tuition Reimbursement* Work/Life Balance* Paid Holidays and Time Off* Health and Wellness Benefits* Tool Benefits, PPE/Uniforms, Safety Boot Program* Life and Short Term Disability paid for by companyAt SitePro Rentals, we believe great service starts with great people. We work hard, take care of our customers, and look out for one another. Safety, integrity, and doing the right thing aren’t just expectations here—they’re part of how we work every day. We’re looking for a Service Manager to lead our San Antonio service team. This is an opportunity to build a strong team, develop people, strengthen customer relationships, and make a real impact on the success of our branch. ## How You’ll Make a DifferenceAs our Service Manager, you’ll set the tone for a safe, accountable, and customer-focused service department. You’ll lead from the front—coaching your team, improving performance, solving problems, and making sure our customers can count on SitePro when they need us. You’ll also own the financial performance of the department and help grow our service business without losing sight of what matters most: our people, our customers, and doing quality work the right way.# **What You’ll Do*** Lead and develop your team. Coach, train, hire, and support service team members while building a culture of accountability, teamwork, quality, and pride in the work.* Own service performance. Manage department P&L, workflow, repairs, quotes, invoicing, fleet expenses, supplies, tooling, and other resources with a focus on efficiency and profitable growth.* Put safety first. Lead safety meetings, reinforce near-miss reporting, address potential hazards, and partner with SitePro and Sammons safety leadership when incidents or concerns arise.* Take care of our customers. Build trusted relationships through regular customer visits, resolve concerns fairly, support key service accounts, and partner with Account Managers and manufacturers to grow the business and deliver solutions. ## What You’ll Bring* High school diploma or GED required; bachelor’s degree or equivalent experience preferred.* Leadership or supervisory experience with the ability to coach, develop, motivate, and hold a team accountable.* Strong communication, customer service, problem-solving, and business skills; mechanical aptitude and experience in the equipment rental, service, or a related industry are preferred.* Comfort working in an active service environment, using Microsoft Office tools, and performing physical tasks that may include standing, walking, bending, twisting, and lifting up to 40 pounds. ## Why You’ll Love Working With Us* Great people. Work alongside a hardworking team that looks out for one another and takes pride in doing things the right way.* A chance to make an impact. Your leadership will directly shape your team, our customer experience, and the success of the branch.* Room to grow. Build your career with a company that values strong leaders, hard work, and people who want to keep getting better.**Job Details**Pay Type:Salary### About UsAt SitePro Rentals, we power progress by delivering high-quality heavy machinery and equipment solutions to the industries that build and move the world.Our success is built on a strong foundation of safety, reliability, and customer commitment.When you join SitePro, you’re not just part of a team - you’re part of a mission. Every project, big or small, is supported by the best equipment and backed by a dedicated workforce committed to helping our customers succeed. We believe in empowering our people, fostering growth, and creating opportunities to make a real impact in the communities we serve.