Service Manager - Lead a Safety-First, Growth-Focused Team

SitePro Rentals, Inc.; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

ESOP 401(k)

Tuition reimbursement

Work/Life balance

Paid holidays

Health benefits

Tool benefits

Safety boots

Disability insurance

Job summary

SitePro Rentals, Inc. seeks a Service Manager to lead our San Antonio service team and drive safe, customer-focused operations. You will coach the team, improve performance, and ensure our customers can count on SitePro for quality service.

You’ll own department P&L, manage repairs, quotes, invoicing, fleet expenses, and supplies while prioritizing safety, teamwork, and profitable growth in a fast-paced rental environment.

Qualifications

• High school diploma or GED required; bachelor’s degree or equivalent experience preferred.
• Leadership or supervisory experience with the ability to coach, develop, motivate, and hold a team accountable.
• Strong communication, customer service, problem-solving, and business skills; mechanical aptitude and experience in the equipment rental, service, or a related industry are preferred.
• Comfort working in an active service environment, using Microsoft Office tools, and performing physical tasks up to 40 pounds.

Responsibilities

• Lead and develop your team. Coach, train, hire, and support service team members while building a culture of accountability, teamwork, quality, and pride in the work.
• Own service performance. Manage department P&L, workflow, repairs, quotes, invoicing, fleet expenses, supplies, tooling, and other resources with a focus on efficiency and profitable growth.
• Put safety first. Lead safety meetings, reinforce near-miss reporting, address potential hazards, and partner with SitePro and Sammons safety leadership when incidents or concerns arise.
• Take care of our customers. Build trusted relationships through regular customer visits, resolve concerns fairly, support key service accounts, and partner with Account Managers and manufacturers to grow the business and deliver solutions.

Skills

Leadership / supervisory experience

Communication

Customer service

Problem-solving

Business acumen

Team coaching

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SitePro Rentals, Inc. seeks a Service Manager to lead our San Antonio service team and drive safe, customer-focused operations. You will coach the team, improve performance, and ensure our customers can count on SitePro for quality service.

You’ll own department P&L, manage repairs, quotes, invoicing, fleet expenses, and supplies while prioritizing safety, teamwork, and profitable growth in a fast-paced rental environment.