Service Manager: Lead Pest Tech Teams to Exceptional Service

Terminix; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Medical, dental and vision coverage

Job summary

Terminix is seeking a Service Manager to lead and motivate local Pest Technician Teams across our branches. You will drive excellent service delivery of Terminix products to our valued customers, ensuring routes are completed, safety standards are met, and customer concerns are resolved.

The role emphasizes leadership, coaching, and cross-functional collaboration with sales and service teams, plus a focus on safety and regulatory compliance in a dynamic field environment.

Qualifications

• Associate’s degree required; a four-year degree is highly desirable.
• Must possess a valid driver’s license from state of residence.
• 1–2 years of related experience is helpful but not required.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including resolving cancellations.
• Inspect and evaluate Pest Technicians’ performance.
• Monitor and maintain inventory levels of pest control products.
• Facilitate ongoing training of local sales and service teams.

Skills

Leadership

Communication

Problem solving

Safety awareness

Education

Associate degree

Bachelor's degree desirable

Job description

Terminix is seeking a Service Manager to lead and motivate local Pest Technician Teams across our branches. You will drive excellent service delivery of Terminix products to our valued customers, ensuring routes are completed, safety standards are met, and customer concerns are resolved.

The role emphasizes leadership, coaching, and cross-functional collaboration with sales and service teams, plus a focus on safety and regulatory compliance in a dynamic field environment.