Service Manager: Lead Pest Control Team & Customer Impact

Orkin LLC; Lexington (KY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Phone & sales software

Medical, dental, vision

Job summary

Orkin LLC in Lexington, KY is seeking a Service Manager to lead a high‑performing team and deliver top‑notch pest control service. You’ll blend technical know‑how with strong communication and integrity to earn customer trust and drive growth.

This role includes training and developing the Orkin Pros, a company vehicle with gas card, and a comprehensive benefits package. If you value safety, professionalism and community service, this is a rewarding career with growth potential.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver's license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world's best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Orkin LLC in Lexington, KY is seeking a Service Manager to lead a high‑performing team and deliver top‑notch pest control service. You’ll blend technical know‑how with strong communication and integrity to earn customer trust and drive growth.

This role includes training and developing the Orkin Pros, a company vehicle with gas card, and a comprehensive benefits package. If you value safety, professionalism and community service, this is a rewarding career with growth potential.