Service Manager: Lead P&L, Safety & Customer Growth

Sammons Warehouse Solutions; Orlando (FL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay & Bonuses

Employee Stock Ownership Plan (ESOP)

401(k)

Training and Tuition Reimbursement

Work/Life Balance

Paid Holidays and Time Off

Health and Wellness Benefits

PPE/Uniforms and Safety Boots Program

Life and Short Term Disability paid by

Job summary

Sammons Warehouse Solutions is seeking a Service Department Leader in an on-site role in Orlando, FL. You will direct the service team, manage P&L performance, and drive operational efficiency while fostering safety and customer satisfaction.

Your leadership will be essential in growing the service business and maintaining Briggs-style reliability. You will build a strong, accountable team, mentor staff, and collaborate with cross-functional departments to deliver exceptional service and value

Qualifications

• 2+ years of leadership or supervisory experience in Heavy Construction/Earth and Agricultural repair or related industry.
• Strong business judgment with understanding of financial performance, customer service, operations and problem solving.

Responsibilities

• Lead the Service Department’s people, strategy, and financial performance (P&L, pricing, processes, training, quality, productivity).
• Hire, coach, develop, and motivate team members while creating growth opportunities and accountability.
• Champion safety by leading safety meetings, near-miss reporting, and incident investigations.
• Maintain trusted customer relationships through visits, hands-on problem solving, and managing key accounts to drive revenue and control costs.

Skills

Leadership

Coaching & Development

P&L Management

Customer Relationships

Safety Leadership

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Job description

Sammons Warehouse Solutions is seeking a Service Department Leader in an on-site role in Orlando, FL. You will direct the service team, manage P&L performance, and drive operational efficiency while fostering safety and customer satisfaction.

Your leadership will be essential in growing the service business and maintaining Briggs-style reliability. You will build a strong, accountable team, mentor staff, and collaborate with cross-functional departments to deliver exceptional service and value