Service Manager: Lead Maintenance & Resident Experience

Arlington Holding Company; Old Town Villages (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Arlington Properties in Saint Augustine, FL is seeking a hands-on Service Manager to lead the on-site maintenance team, oversee HVAC, plumbing, carpentry, and appliance repair, and ensure service requests are completed promptly. You will help prepare market-ready apartments within 3–5 days and maintain comprehensive maintenance logs to support reliable daily operations.

This leadership role requires strong communication and organizational skills, a minimum of 3+ years of hands-on maintenance

Qualifications

• 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
• Prior supervisory or team lead experience preferred
• Excellent communication and organizational skills

Responsibilities

• Lead, train, and inspire the on-site maintenance team
• Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
• Ensure service requests are completed within 24 hours (our gold standard)
• Prepare market-ready apartments within 3–5 days
• Keep detailed maintenance logs, manage inventory, and maintain equipment
• Monitor preventative maintenance programs and property inspections
• Coordinate with the Community Manager on budgeting, project planning, and vendor relations
• Uphold safety protocols and ensure compliance with Fair Housing standards
• Provide on-call emergency response (rotating schedule)

Skills

maintenance

supervisory experience

communication

organizational skills

EPA/CFC certification

valid driver’s license

Education

High school diploma

Job description

Arlington Properties in Saint Augustine, FL is seeking a hands-on Service Manager to lead the on-site maintenance team, oversee HVAC, plumbing, carpentry, and appliance repair, and ensure service requests are completed promptly. You will help prepare market-ready apartments within 3–5 days and maintain comprehensive maintenance logs to support reliable daily operations.

This leadership role requires strong communication and organizational skills, a minimum of 3+ years of hands-on maintenance