Service Manager — Lead Guest Experience & Team Training

Buffalo Wild Wings; Omaha (NE); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

Free Shift Meals & Meal Discounts

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical, Dental and Vision

Champions of Hope

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings in Omaha, NE, seeks a Service Manager to oversee takeout operations and guest entry experience. You will support shift operations and coach team members to ensure tasks are performed efficiently and guests receive legendary service.

The role requires leadership, knowledge of food safety, and a passion for training your team. This position offers opportunities for growth within a fast-paced restaurant culture.

Qualifications

• 2 years of restaurant or bar management experience.
• Knowledge of labor laws, health codes, safe food handling, and responsible alcohol service.
• Passion for training and developing your team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations and coaching team members.
• Ensure tasks are performed effectively to create legendary guest experiences.

Skills

Restaurant/bar management experience

Team training and development

Tools

Computer operations

Job description

Buffalo Wild Wings in Omaha, NE, seeks a Service Manager to oversee takeout operations and guest entry experience. You will support shift operations and coach team members to ensure tasks are performed efficiently and guests receive legendary service.

The role requires leadership, knowledge of food safety, and a passion for training your team. This position offers opportunities for growth within a fast-paced restaurant culture.