Service Manager: Lead Auto Shop Team & Growth

Tire Discounters; Jeffersonville (AR); On-site; USD 55,000 - 85,000; Full time

Job summary

Tire Discounters, the nation's largest family-owned tire and automotive service retailer, is seeking a Service Manager to lead and develop a team of Service and Tire Technicians, ensuring high-quality work and outstanding customer satisfaction at your store.

You will coach staff, manage shop operations, coordinate with counter staff and customers, uphold safety and service standards, and help drive the store toward its goals through effective hiring, training, and communication.

Qualifications

• Experience in automotive service/repair; certifications preferred.
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license; availability to work Saturdays.
• Ability to stand, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with outdoor conditions.

Responsibilities

• Coach, mentor, and train shop employees; assist GM with hiring.
• Ensure smooth operation of the shop including bay management.
• Serve as liaison between shop, counter staff and customers.
• Ensure inspections and diagnostics are followed with timely recommendations.
• Promote safety while delivering high-quality service.

Job description

Tire Discounters, the nation's largest family-owned tire and automotive service retailer, is seeking a Service Manager to lead and develop a team of Service and Tire Technicians, ensuring high-quality work and outstanding customer satisfaction at your store.

You will coach staff, manage shop operations, coordinate with counter staff and customers, uphold safety and service standards, and help drive the store toward its goals through effective hiring, training, and communication.