Service Manager - Pittsburgh

Hoist & Crane Service Group; Cecil (Washington County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group is seeking an experienced Industrial Technician with supervisory experience to fill a Service Manager role. You will manage field operations, coordinate with planners on scheduling and costs, and work with the Branch Manager on safety, HR, and recruiting duties.

You will also assist field operations with technical troubleshooting, tooling requirements, and parts availability to ensure project profitability and customer satisfaction.

Qualifications

• Must demonstrate strong written and verbal communication.
• Customer service oriented with professional demeanor.
• Familiarity with basic mechanical/electrical systems is preferred.
• Ability to lead teams and coordinate field operations.

Responsibilities

• Manage field operations and profitability for service projects.
• Collaborate with planners on scheduling and job cost control.
• Oversee safety, HR, and recruiting duties with the Branch Manager.
• Assist field teams with troubleshooting, tooling needs, and parts availability.
• Pass pre-employment checks and maintain compliance requirements.

Skills

Strong communication

Customer service

Computer proficiency

Team leadership

Mechanical knowledge

Electrical knowledge

Problem-solving

Physical stamina

Job description

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

• Medical
• Dental
• Vision coverage
• Long and short term disability
• 401K

Join our exciting Hoist & Crane Service Group team.

The Qualified Service Manager Candidate Will Be Able To Pass Drug, Alcohol, Background, And Motor Vehicle Checks And Will Have The Following

• 5+ years of field or industrial experience, supervisory or management experience preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven knowledge of mechanical and electrical systems
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.