Service Manager - Pittsburgh

Socket.dev; Pennsylvania; On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group is seeking an experienced Service Manager to lead field operations and protect profitability. You will work with planners to schedule work, monitor job costs, and coordinate procurement and accounting activities.

The role requires strong communication, supervisory experience, and a solid background in mechanical and electrical systems. A proven ability to troubleshoot, manage resources, and ensure safety aligns with our 5 Marks of Safety.

Qualifications

• 5+ years of field or industrial experience, supervisory or management experience preferred.
• Strong communication skills, written and verbal.
• Proficient with computers.
• Exceptional customer service skills.
• Proven knowledge of mechanical and electrical systems.
• Proven organizational skills.

Responsibilities

• Manage field operations and profitability.
• Schedule work with planners and monitor job costs.
• Oversee safety, human resources, and recruiting duties in collaboration with the Branch Manager.
• Assist field operations with technical troubleshooting, tooling requirements, and parts availability.

Skills

Communication

Customer service

Computer proficiency

Mechanical systems

Electrical systems

Team leadership

Tools

Software literacy

Job description

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

• Medical
• Dental
• Vision coverage
• Long and short term disability
• 401K

The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following:

• 5+ years of field or industrial experience, supervisory or management experience preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven knowledge of mechanical and electrical systems
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.