Service Manager (HVAC) - 3685141

Raymond Search Group (acquired by Direct Recruiters, Inc.); Asheville (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

401(k) match

Life insurance

Disability insurance

Paid time off

Paid holidays

Bonus program

Job summary

Raymond Search Group is seeking a seasoned HVAC service leader in Asheville to own the service department’s financials and drive revenue growth. You will hire, coach, and schedule a team, ensure projects are completed on time and on budget, and closely monitor contracts and utilization.

This role emphasizes safety, mentoring, and hands-on leadership, with after-hours support as needed. The ideal candidate has 5–7+ years of supervisory HVAC experience, a proven P&L track record, and strong

Qualifications

• 5-7+ years managing people in commercial HVAC or mechanical services or with supervisory responsibility.
• Managed a P&L.
• Estimated and presented service quotes; sales instinct is a plus.
• Led a safety-focused team.
• Maturity to lead experienced workers; drive matters more than tenure.

Responsibilities

• Own the financials for the service department and hit the monthly number.
• Grow revenue by repairing quotes, expanding maintenance agreements, and deepening relationships.
• Hire, schedule, coach, and evaluate the service team with regular one-on-ones.
• Place the right technician on each job and support dispatch.
• Deliver service projects, maintenance agreements, and repairs on time and on budget.
• Track maintenance contracts and hours to avoid overruns.
• Resolve customer issues quickly and professionally.
• Lead a safety-first team and report on operations, inventory, tools, and vehicles.
• Be available for after-hours calls to back up field staff.

Skills

People management

P&L management

Quotes/estimates

Sales mindset

Safety leadership

HVAC industry experience

Driver's license

Microsoft Office

Education

EPA certification

Tools

Microsoft Office

Job description

We want a business leader who runs service, not a technician who ended up behind a desk.

A long-established commercial and industrial HVAC company in Asheville, now part of a growing multi-state HVAC and building services platform. We serve distribution centers, industrial plants, universities, healthcare facilities, and more. The team is small. The growth plan is aggressive.

The person in this seat grows the service business. You sell, you own the numbers, and you make quick, sound decisions.

What you will actually do

• Own the financials for the service department and hit the monthly number.
• Grow revenue. Build and present repair quotes, expand maintenance agreements, and deepen customer relationships.
• Hire, schedule, coach, and evaluate the service team, with regular one-on-ones.
• Put the right technician on the right job, spot training needs, and support dispatch.
• Deliver service projects, maintenance agreements, and repairs on time and on budget.
• Track maintenance contracts and contract hours so nothing slips and nothing overruns.
• Fix customer issues fast.
• Lead a safety-first team and report on operations, inventory, tools, and vehicles.
• Get on a call and back up a technician when it counts, including after hours.

What this job is not

This is not a reward for the longest-tenured tech. Field credibility matters. Business judgment matters more.

What you need to have done

• 5-7+ years managing people in commercial HVAC or mechanical services, or field work with real supervisory responsibility.
• Managed a P&L.
• Estimated and presented service quotes. A sales instinct is a real plus.
• Led a safety-focused team.
• The maturity to lead people who may be older and more experienced than you. Drive matters more than tenure here.
• EPA certification and HVAC industry experience preferred.
• A valid driver's license and comfort in Microsoft Office.

Service coordinators, service foremen, and service leads who are ready to step up are encouraged to apply.

What we pay

• A 15% bonus plan with an accelerator up to 150% of potential. A typical service manager earns $20,000-$25,000 in bonus.
• Company vehicle or allowance, plus phone or phone allowance.
• Healthcare including some 100% company-paid plans, a 401(k) with a 5% match, life insurance, and disability coverage.
• Up to four weeks of paid time off, plus paid holidays.

Where this goes

The company invests in training, education assistance, and a defined progression path. Leadership here is building the team for growth, and this seat is central to it.