Service Manager - First Aid & Safety

Cintas; Appleton (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match and ESOP

Disability, life and AD&D insurance

Paid time off and holidays

Skills development and career growth

Job summary

Cintas is seeking a Service Manager to lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding team performance, and maintaining a high level of customer satisfaction at customer sites.

The role involves providing hands-on support, training on effective sales techniques, and occasional visits to customer locations to ensure world-class service and goodwill. A strong leadership presence and a willingness to travel as needed are essential.

Qualifications

• Valid driver's license.
• Bachelor's degree or equivalent work experience preferred.
• Management experience preferred.
• Experience in industrial sales or customer service preferred.

Responsibilities

• Directly manage the customer-facing service team and oversee hiring and performance management.
• Ensure overall team performance and drive customer satisfaction.
• Lead training on sales techniques and maintain goodwill at customer sites.
• Attend customer sites to support service delivery and problem resolution.

Skills

Management experience

Industrial sales experience

Customer service experience

Availability to start quickly

Education

High School Diploma/GED; Bachelor's Degree or equivalent

Job description

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Requisition Number

236625

Skills / Qualifications

Required

• Valid driver's license


• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience


• Experience in industrial sales or customer service


• Availability to start within two weeks after offer made/accepted

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay


• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)


• Disability, Life and AD&D Insurance, 100% Company Paid


• Paid Time Off and Holidays


• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

First Aid and Safety

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift