Service Manager - First Aid and Safety

Cintas; Grand Rapids (MI); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive pay

401(k) with company match/ESOP

Paid time off

Résumé du poste

Cintas is seeking a Service Manager to lead our customer facing Service team. You will hire, coach, and manage performance while driving service quality, safety, and customer satisfaction at client sites.

The role includes training staff on sales techniques, managing budgets, and meeting payroll and operational targets. Hand‑on support for reports includes accompanying service reps or visiting customers to assist with pickups and deliveries, and ensuring world‑class service and goodwill to

Qualifications

• Management experience required or preferred.
• Experience in industrial sales or customer service preferred.
• Bachelor's degree or equivalent work experience preferred.

Responsabilités

• Directly manage a customer-facing service team.
• Hire and perform performance management of team.
• Lead safety and quality initiatives at customer sites.
• Provide training on effective sales techniques to staff.
• Manage budget, payroll, and service-related operational issues.
• Visit customers to support service delivery and pickups/deliveries.

Connaissances

Management experience

Industrial sales

Customer service

Formation

Bachelor's degree or equivalent

High School Diploma/GED

Description du poste

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Requisition Number

237929

Skills / Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye‑wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq‑100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

First Aid and Safety

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift