Service Manager, Equipment Solutions — Lead & Grow Team

United Rentals; Boise (ID); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op…

Early Wage Access

Paid Sick Leave

Job summary

United Rentals is seeking a Service Manager – Customer Equipment Solutions (CES) to lead a major maintenance enterprise at a Boise branch. You’ll hire and motivate a team of Service Technicians, coordinate repairs, and drive equipment uptime and customer satisfaction.

You will work closely with the Branch Manager, applying your maintenance, service, and business-management knowledge to build a profitable operation and deliver high-quality service in a fast-paced environment.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills particularly with Microsoft Excel.

Responsibilities

• Coordinate and supervise of the overall delivery of quality performance by CES technicians, drivers, and service associates.
• Generate service-related revenue.
• Schedule and perform timely repairs for rental and customer equipment.
• Create work schedules and maintain proper accounting of Service Technician productivity.
• Employee training and development.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Maintenance accounting

P&L knowledge

Excel

Valid driver's license

Education

High School diploma

Trade-school degree

Bachelor's degree

Job description

United Rentals is seeking a Service Manager – Customer Equipment Solutions (CES) to lead a major maintenance enterprise at a Boise branch. You’ll hire and motivate a team of Service Technicians, coordinate repairs, and drive equipment uptime and customer satisfaction.

You will work closely with the Branch Manager, applying your maintenance, service, and business-management knowledge to build a profitable operation and deliver high-quality service in a fast-paced environment.