Service Manager - Elevate Guest Experience & Team

Lifestyle Communities; New Albany (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Lifestyle Communities is seeking a Service Manager to lead daily front-of-house operations at locations including Nashville, TN, Brier Creek NC, Pflugerville TX, Charleston SC, or Columbus OH. You will train staff, ensure hospitality standards, and coordinate with kitchen and bar teams to deliver exceptional guest experiences.

Minimum qualifications include a high school diploma and at least three years of front-of-house management experience, with strong emphasis on safety, budgeting, and team

Qualifications

• High school diploma or equivalent is required.
• At least three years of front-of-house management experience required.

Responsibilities

• Oversee daily front-of-house operations to ensure smooth, efficient service.
• Train, supervise, and schedule service staff.
• Maintain high standards of customer service and handle guest concerns or complaints.
• Monitor dining area cleanliness, presentation, and compliance with health/safety regulations.
• Coordinate with kitchen staff to ensure accurate and timely food delivery.
• Manage inventory of service-related supplies and place orders as needed.
• Assist with budgeting, cost control, and tracking sales or service performance.
• Support hiring, onboarding, and ongoing development of service team members.

Skills

Front-of-house management

Education

High School Diploma or equivalent

Job description

Lifestyle Communities is seeking a Service Manager to lead daily front-of-house operations at locations including Nashville, TN, Brier Creek NC, Pflugerville TX, Charleston SC, or Columbus OH. You will train staff, ensure hospitality standards, and coordinate with kitchen and bar teams to deliver exceptional guest experiences.

Minimum qualifications include a high school diploma and at least three years of front-of-house management experience, with strong emphasis on safety, budgeting, and team