Service Manager: Drive Profit, Service Quality & Growth

Rush Enterprises Inc.; Yuma (AZ); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401K

Stock purchase plan

Incentives for performance

Training

Opportunity for advancement

Job summary

Rush Truck Centers, part of Rush Enterprises Inc., seeks a Service Manager to lead a high-performing service department in a large national network. The role focuses on budgeting, staffing, and maintaining strong customer relationships to drive repeat business and profitability.

With the largest network of commercial vehicle dealerships in the US, Rush Truck Centers offers opportunities for growth, competitive compensation, and a comprehensive benefits package.

Qualifications

• Minimum two years service department experience in a commercial dealership environment.

Responsibilities

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using appropriate reporting and tracking systems.
• Monitor technicians’ daily productivity reports and corresponding payroll records.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Prepare pricing guides and maintenance menus for frequent labor operations.
• Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
• Maintain reporting systems required by general management and corporate personnel.

Skills

Service department experience

Customer service

Education

High school diploma

Job description

Rush Truck Centers, part of Rush Enterprises Inc., seeks a Service Manager to lead a high-performing service department in a large national network. The role focuses on budgeting, staffing, and maintaining strong customer relationships to drive repeat business and profitability.

With the largest network of commercial vehicle dealerships in the US, Rush Truck Centers offers opportunities for growth, competitive compensation, and a comprehensive benefits package.