Service Manager / Diesel Mechanic

Salem Leasing; Conover (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay and benefits plans

401(k) Retirement Plan with Company M​

Paid holidays

Vacation

Education Reimbursement Program

Health insurance

Life insurance

Paid time off

Vision insurance

Uniforms/safety shoe program

Job summary

Salem Leasing is seeking a Service Manager in Conover, NC to lead shop operations, service and maintain customer equipment, and guide shop personnel.

The role requires at least 5 years in diesel mechanics with supervisory experience, strong leadership and communication skills, and a flexible schedule including some weekends. In-person work with a focus on safety and timely service.

Qualifications

• 5+ years of hands-on diesel truck mechanic and supervisory experience.
• Flexible with shifts; strong customer focus and deadlines.
• Working knowledge of computer diagnostics and shop software.
• Mechanical skills required; able to perform duties.
• Effective leader with strong communication skills.
• High school diploma or higher.
• CDL license preferred.
• Brake and DOT certification.

Responsibilities

• Schedule and supervise activities of all assigned personnel.
• Provide appropriate supervision to employees.
• Ensure all duties are performed in a timely manner.
• Hire, train and evaluate personnel.
• Establish and maintain good working relationships with vendors.
• Follow up on additional work needed on any unit that leaves the shop for outside repairs.
• Comply with all Company, DOT and OSHA guidelines.
• Work within branch environment to increase sales, expand markets and promote business.
• Assist with performing of difficult or complicated duties as necessary.
• Plan and prepare work schedules and assign associates to specific duties.
• Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary.
• Perform duties of each position if necessary and other tasks as directed by Area Manager.
• Required to assist in mechanical duties as needed.
• Maintain safe, clean and orderly work environment.
• Must adhere to all company and location policies and safety rules.
• Must be able to work extended hours when required.
• All other duties as assigned.

Skills

Leadership

Communication

Customer focus

Flexible schedule

Diesel mechanic

Education

High school diploma or higher

Tools

Computer diagnostics

Shop maintenance software

Job description

Salem Leasing - Service Manager

The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.

Responsibilities

• Schedule and supervise activities of all assigned personnel
• Provide appropriate supervision to employees.
• Ensure all duties are performed in a timely manner
• Hire, train and evaluate personnel
• Establish and maintain good working relationships with vendors
• Follow up on additional work needed on any unit that leaves the shop for outside repairs
• Comply with all Company, DOT and OSHA guidelines
• Work within branch environment to increase sales, expand markets and promote business
• Assist with performing of difficult or complicated duties as necessary
• Plan and prepare work schedules and assign associates to specific duties
• Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
• Perform duties of each position if necessary and other tasks as directed by Area Manager
• Required to assist in mechanical duties as needed
• Maintain safe, clean and orderly work environment
• Must adhere to all company and location policies and safety rules
• Must be able to work extended hours when required
• All other duties as assigned

Qualifications and Skills

• Minimum 5 years hands‑on medium and heavy duty diesel truck mechanic and supervisory experience
• Flexible with shifts, strong customer focus, meet scheduled deadlines
• Working knowledge of computer diagnostics and shop parts/maintenance software
• Mechanical skills required
• Effective leader with strong communication skills
• High school diploma or higher
• Ability to work flexible schedule, weekdays, some weekends as required
• CDL license preferred
• Brake and DOT Certification

Job Type

Full‑time

Benefits

• Competitive pay and benefits plans
• Uniforms/ safety shoe program
• 401(k) Retirement Plan with Company Match
• Paid holidays
• Vacation
• Education Reimbursement Program
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s)

Are you available to be on call for service calls 24 hours a day 7 days a week?

Experience

Diesel Mechanic: 5 years (Required)

Supervisory: 5 years (Required)

Computer Diagnostic: 5 years (Required)

Work Location

In person