Service Manager

Salem Leasing; Columbia (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Plan

Vacation

Paid holidays

Education reimbursement

Health insurance

Dental insurance

Life insurance

Vision insurance

Uniforms/safety shoe program

Job summary

Salem Leasing in Columbia, SC seeks a Service Manager to lead shop operations, service and maintain customer equipment, and direct shop personnel to achieve timely, quality service.

You will schedule and supervise activities, hire/train staff, ensure safety compliance, and build strong vendor relationships while expanding service capacity. This in-person role offers competitive pay, benefits, and opportunities to drive repair efficiency and customer satisfaction.

Qualifications

• Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience.
• Flexible with shifts, strong customer focus, meet scheduled deadlines.
• Working knowledge of computer diagnostics and shop parts/maintenance software.
• Mechanical skills required.
• Effective leader with strong communication skills.
• High school diploma or higher.

Responsibilities

• Schedule and supervise activities of all assigned personnel.
• Provide appropriate supervision to employees and ensure all duties are performed in a timely manner.
• Hire, train and evaluate personnel.
• Establish and maintain good working relationships with vendors.
• Follow up on additional work needed on any unit that leaves the shop for outside repairs.
• Comply with all Company, DOT and OSHA guidelines.
• Work within branch environment to increase sales, expand markets and promote business.
• Assist with performing of difficult or complicated duties as necessary.
• Plan and prepare work schedules and assign associates to specific duties.
• Provide training to new and existing employees on expectations of position, how to perform duties of position, company policies, safety and other areas as necessary.
• Perform duties of each position if necessary and other tasks as directed by Area Manager.
• Required to assist in mechanical duties as needed.
• Maintain safe, clean and orderly work environment.
• Must adhere to all company and location policies and safety rules.
• Must be able to work extended hours when required.
• All other duties as assigned.

Skills

Diesel mechanic leadership

Customer focus

Communication skills

Flexible schedule

Supervisory experience

Education

High school diploma

Tools

Computer Diagnostics

Shop Software

Job description

Service Manager

The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.

Compensation & Benefits

• Competitive pay and benefits plans
• Uniforms / safety shoe program
• 401(k) Retirement Plan with Company Match
• Paid holidays
• Vacation
• Education Reimbursement Program

Responsibilities

• Schedule and supervise activities of all assigned personnel.
• Provide appropriate supervision to employees and ensure all duties are performed in a timely manner.
• Hire, train and evaluate personnel.
• Establish and maintain good working relationships with vendors.
• Follow up on additional work needed on any unit that leaves the shop for outside repairs.
• Comply with all Company, DOT and OSHA guidelines.
• Work within branch environment to increase sales, expand markets and promote business.
• Assist with performing of difficult or complicated duties as necessary.
• Plan and prepare work schedules and assign associates to specific duties.
• Provide training to new and existing employees on expectations of position, how to perform duties of position, company policies, safety and other areas as necessary.
• Perform duties of each position if necessary and other tasks as directed by Area Manager.
• Required to assist in mechanical duties as needed.
• Maintain safe, clean and orderly work environment.
• Must adhere to all company and location policies and safety rules.
• Must be able to work extended hours when required.
• All other duties as assigned.

Qualifications and Skills

• Minimum 5 years hands‑on medium and heavy duty diesel truck mechanic and supervisory experience.
• Flexible with shifts, strong customer focus, meet scheduled deadlines.
• Working knowledge of computer diagnostics and shop parts/maintenance software.
• Mechanical skills required.
• Effective leader with strong communication skills.
• High school diploma or higher.
• Ability to work flexible schedule, weekdays, some weekends as required.
• CDL license preferred.
• Brake and DOT Certification.

Job Type

Full‑time

Additional Benefits

• 401(k) (matching)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Information

Are you available to be on call for service calls 24 hours a day 7 days a week?

Required Experience

• Diesel Mechanic: 5 years (Required)
• Supervisory: 5 years (Required)
• Computer Diagnostic: 5 years (Required)

Relocation

Ability to relocate: Columbia, SC – Relocate before starting work (Required)

Work Location

In person