Service Manager - Avion

LSA Management; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs to protect resident satisfaction and property values.

The role emphasizes budgeting, vendor oversight, safety, and capital project support, with opportunities for regional advancement in a growing portfolio.

Qualifications

• EPA Certification (Universal) preferred and valid driver license required.
• 5+ years of multifamily maintenance experience with 2+ years of supervision.
• Strong HVAC troubleshooting skills and team leadership experience.
• Experience with budget management, vendor oversight, and safety compliance.

Responsibilities

• Lead maintenance staff across apartment communities.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors, ensuring work orders are completed.
• Support capital projects and maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

HVAC troubleshooting

Team leadership

Budgeting knowledge

Vendor management

Resident service focus

Regulatory compliance

Education

EPA Certification (Universal)

CAMT Certification

CPO Certification

HVAC trade certification

Tools

Yardi/Entrata/RealPage experience

Capital Projects experience

Job description

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Multifamily Service Manager

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

Growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and advancement into Regional Service Manager leadership roles.

Key Responsibilities

• Lead maintenance staff
• oversee HVAC, plumbing, electrical and appliance repairs
• manage budgets and vendors
• ensure work order completion
• support capital projects
• maintain safety and regulatory compliance
• participate in resident retention initiatives

Required Qualifications

• EPA Certification (Universal preferred)
• valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• strong HVAC troubleshooting skills
• team leadership experience

Preferred Qualifications

• CAMT Certification
• CPO Certification
• HVAC trade certification
• Yardi/Entrata/RealPage experience
• renovation and capital project experience

Success Profile

• Strong leadership
• budgeting expertise
• vendor management
• resident service focus
• operational excellence
• preventive maintenance knowledge
• career-growth mindset

Applicant Evaluation Criteria

• Multifamily maintenance leadership
• EPA certification
• HVAC expertise
• team-management experience
• budgeting knowledge
• vendor oversight
• customer-service orientation

Keywords

• Multifamily Service Manager
• Maintenance Manager
• Apartment Maintenance Manager
• Service Supervisor
• Maintenance Supervisor
• EPA Universal
• HVAC
• Property Management
• Vendor Management
• Capital Projects
• Apartment Maintenance
• Facilities Management