Automotive Service Manager: Lead a High-Performance Shop

Tire Discounters

Groveport (OH)

Hybrid

USD 55,000 - 70,000

Full time

3 days ago
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Benefits offered by this job

Growth opportunities
Paid training
Competitive pay & benefits
Supportive team

Job summary

Tire Discounters is hiring a Service Manager with automotive experience to lead technicians and ensure top-notch service at our store. You will oversee bay operations, mentor technicians, and coordinate with counter staff to deliver a WOW customer experience.

You will drive safety, uphold quality standards, and partner with leadership to support hiring and store goals, while benefiting from ongoing training and career growth within our family-owned company.

Qualifications

  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver’s license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Responsibilities

  • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
  • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
  • Serves as a liaison providing clear communication between the shop, counter staff and customers.
  • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
  • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Skills

Leadership
Communication
Multitasking
Work ethic
Customer service

Job description

Tire Discounters is hiring a Service Manager with automotive experience to lead technicians and ensure top-notch service at our store. You will oversee bay operations, mentor technicians, and coordinate with counter staff to deliver a WOW customer experience.

You will drive safety, uphold quality standards, and partner with leadership to support hiring and store goals, while benefiting from ongoing training and career growth within our family-owned company.

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