Service Manager

Sanco Equipment; Stewartville (MN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Mon–Fri schedule

Competitive pay

Performance-based earnings

Health insurance

Dental & vision

401(k)

Paid time off

Paid holidays

Training & development

Growth opportunities

Job summary

Sanco Equipment in Stewartville, MN seeks a Service Manager to lead the Stewartville service department and its team of technicians in a bustling shop environment.

As an authorized Bobcat and XCMG dealer serving Minnesota and Northern Iowa, you will drive daily operations, support customer needs, and supervise repairs, parts, and management functions, ensuring high service standards and profitability.

Qualifications

• Experience leading technicians and managing a service department.
• Ability to manage shop and field-service workflow.
• Strong customer communication throughout repair process.
• Understanding labor, estimates, and service profitability.
• Willingness to lead and develop technicians.

Responsibilities

• Lead and develop the Rochester service team.
• Manage daily shop and field-service workflow.
• Schedule and prioritize repairs to keep technicians productive and jobs moving.
• Monitor productivity, efficiency, work in process, and overall department performance.
• Review estimates and repair recommendations.
• Communicate with customers throughout the repair process.
• Support warranty and preventive maintenance work.
• Help recruit, train, and develop technicians.
• Maintain a safe, organized, professional service operation.
• Take ownership of the department's customer experience and financial performance.

Skills

Leadership

Shop management

Customer service

Scheduling

Communication

Team development

Tools

Dealership software

Job description

Lead a Service Team. Build a Stronger Operation.

Sanco Equipment is looking for a Service Manager to lead our Stewartville service department.

As an authorized Bobcat and XCMG dealer, we support equipment ranging from compact construction machines to heavy excavators and wheel loaders.

We’re looking for someone who knows how a successful shop should operate—someone who can lead technicians, keep work moving, take care of customers, and drive department performance.

This isn't a desk-only management position. You'll be involved in the day-to-day operation of the shop, working directly with technicians, customers, Parts, and management.

If you're currently a Service Manager, Shop Foreman, Lead Technician, or experienced equipment technician ready to take the next step into leadership, we'd like to talk.

What You'll Do

• Lead and develop the Rochester service team.
• Manage daily shop and field-service workflow.
• Schedule and prioritize repairs to keep technicians productive and jobs moving.
• Monitor productivity, efficiency, work in process, and overall department performance.
• Review estimates and repair recommendations.
• Communicate with customers throughout the repair process.
• Support warranty and preventive maintenance work.
• Help recruit, train, and develop technicians.
• Maintain a safe, organized, professional service operation.
• Take ownership of the department's customer experience and financial performance.

What We're Looking For

Equipment industry experience is preferred, but we'll also consider candidates with strong service experience from the automotive, truck, agricultural, powersports, or related industries.

We're looking for someone who:

• Understands technicians, shop workflow, and equipment repair.
• Can effectively lead people and set clear expectations.
• Knows how to prioritize work in a busy service environment.
• Understands labor, estimates, repair orders, and service department profitability.
• Communicates well with technicians and customers.
• Is comfortable using service and dealership management software.
• Takes ownership, solves problems, and follows through.

Why Sanco Equipment?

Sanco Equipment is an authorized Bobcat and XCMG dealer serving customers throughout Minnesota and Northern Iowa.

You'll have the opportunity to lead an established Rochester operation while helping us develop our technicians, improve processes, expand our service capabilities, and continue growing the business.

What We Offer

• Monday–Friday schedule
• Competitive compensation
• Performance-based earning opportunity
• Health insurance
• Dental and vision insurance
• 401(k)
• Paid time off
• Paid holidays
• Company-provided training and development
• Long-term growth opportunities

Ready to Lead a Service Department?

If you're an experienced service professional ready to lead a team—or a strong technician or shop foreman ready for the next step,we'd like to hear from you.