Service Manager

Southern Motors Chrysler Dodge Jeep Ram; Springfield (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance (60+

Life & AD&D Insurance

Voluntary Disability

401(k) with company match

Ongoing training

Job summary

Southern Motors is seeking an experienced Service Manager to lead the service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership to oversee daily operations, manage technicians and advisors, and deliver high-quality repairs with exceptional customer service.

This role emphasizes efficiency, profitability, and team development. You will act as a liaison between technicians and customers, supervise hiring, and ensure every

Qualifications

• ASE certification required or clearly demonstrated expertise
• Experience managing technicians and service advisors
• Strong communication and organizational skills

Responsibilities

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Provide concierge support for all owner inquiries
• Spend quality time building relationships with the customers

Skills

Automotive service knowledge

Leadership experience

Customer service orientation

Team development

Job description

Service Manager

We are seeking an experiencedAutomotive Service Manager to lead our growing service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership skills. In this role, you’ll oversee daily service operations, manage a team of technicians and advisors, ensure high-quality repairs, and deliver an exceptional customer experience. A focus on efficiency, profitability, and team development is essential.

About Southern Motors

At Southern Motors, we’re proud of our long-standing reputation for honesty, integrity, and outstanding customer care. Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We offer our employees growth opportunities, supportive leadership, and a rewarding career path.

Compensation and Benefits

• Competitive pay plan
• Health, Dental & Vision Insurance (eligible after 60 days)
• Life & AD&D Insurance (company-paid and voluntary)
• Voluntary Disability, Accident, Critical Illness, and Hospital Indemnity coverage
• 401(k) with company match after 1 year (up to 4%)
• Ongoing training and career growth opportunities

Responsibilities

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers

Qualifications

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• CDJR Dealership experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.