Automotive Service Manager: Lead Tech Team & Experience

Southern Motors Chrysler Dodge Jeep Ram; Springfield (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance (60+

Life & AD&D Insurance

Voluntary Disability

401(k) with company match

Ongoing training

Job summary

Southern Motors is seeking an experienced Service Manager to lead the service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership to oversee daily operations, manage technicians and advisors, and deliver high-quality repairs with exceptional customer service.

This role emphasizes efficiency, profitability, and team development. You will act as a liaison between technicians and customers, supervise hiring, and ensure every

Qualifications

• ASE certification required or clearly demonstrated expertise
• Experience managing technicians and service advisors
• Strong communication and organizational skills

Responsibilities

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Provide concierge support for all owner inquiries
• Spend quality time building relationships with the customers

Skills

Automotive service knowledge

Leadership experience

Customer service orientation

Team development

Job description

Southern Motors is seeking an experienced Service Manager to lead the service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership to oversee daily operations, manage technicians and advisors, and deliver high-quality repairs with exceptional customer service.

This role emphasizes efficiency, profitability, and team development. You will act as a liaison between technicians and customers, supervise hiring, and ensure every