Service Manager

Peach State Truck Centers; Santa Maria (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Vacation time

Sick time

Major medical insurance

401K + 2.5% employer match

Paid training

Job summary

Gibbs Truck Centers is seeking a Service Manager to lead a 12-person diesel service team at our Central California location. You will hire, motivate, and develop technicians while driving revenue and controlling expenses to maintain industry-leading CSI.

Ideal candidates bring 5+ years of management and 3–5 years in automotive service, with strong communication and a reliable MVR. Competitive salary plus benefits and a performance-driven environment await.

Qualifications

• Minimum 5 years of management experience with a track record of meeting/exceeding sales goals.
• Minimum 3–5 years of automotive experience (preferred).
• Valid driver’s license and satisfactory MVR.
• Excellent communication, problem solving and customer service skills.

Responsibilities

• Oversee a team of 12 technicians, lead hiring, motivation and development.
• Manage profit and loss, control expenses and achieve revenue goals.
• Maintain superior CSI and dealership culture through leadership and training.
• Develop relationships with customers and employees to grow the service department.
• Train and support the team; supervise technicians, warranty specialist and service advisors.

Skills

Leadership

Management experience

Customer service skills

Communication

Problem solving

Computer and phone skills

Ambitious

Education

High school diploma or GED

Tools

ADP/CDK

Job description

Celebrating 55 years as a Medium/Heavy Duty Commercial Truck Dealer with 5 locations throughout Central California. For the past 26 years, we have successfully earned the prestigious “Circle of Excellence Award” for Service, Parts, Sales & Rental! Gibbs Truck Centers is honored to be in the TOP 15% of elite dealers nationwide & growing bigger. We represent International, Isuzu, Cummins & Idealease. Gibbs Truck Centers offers a very competitive salary plus incentive tied to results, major health insurance, vacation and 401K + match available. Work with supportive people and come be a part of our success story. It's a great place to work and join our wonderful positive culture!! Seeking Top Talent for this position!

What we offer:

• Salary + Monthly Commission (Industry Best)
• Vacation Time
• Sick Time
• Major Medical Insurance
• 401-K + 2.5% Employer Match
• Paid Training

Responsibilities:

• Responsible for a team of 12 employees. Team is very strong, established and works well with each other.
• Responsible for hiring, motivating and developing diesel technicians
• Complete profit and loss responsibilities including expense control and attainment of revenue goals
• Maintain superior customer service (CSI) through dealership culture
• Work directly with employees and customers to develop relationships.
• Growth of the service department sales business, build rapport with customers & enjoy doing business with customers & venders.
• Provide training and support to team
• Supervise a very talented department (Technicians, Warranty Specialist, Service Advisors)

Qualifications

• Consistent track record of successfully meeting and exceeding sales goals
• Minimum high school diploma or GED equivalent required
• Knowledge of ADP (CDK) - preferred
• Minimum 3-5 years of automotive experience - preferred
• Minimum 5 years of Management experience - required
• Excellent communication, common sense and problem solving
• Excellent customer service skills
• Strong computer and phone skills
• Professional and work ethic
• Ambitious, goal oriented, and able to work within a dynamic & fun environment
• Great Leader & Hard working
• Valid Driver’s license and satisfactory Motor Vehicle Report (MVR)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.