Service Manager

Workstream; Parkview Trailer Court (UT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Company-Sponsored Counseling Services

Paid Vacation

401(k) Savings Plan

Sundays OFF

Opportunities for internal promotion

Job summary

Workstream is looking for a dedicated Service Manager in Parkview Trailer Court, Utah, to drive results and lead a customer-focused service department.

In this pivotal role, you will build a strong team, manage budgets, and ensure a high-quality service experience while maintaining compliance with regulations. Enjoy competitive pay, paid vacation, and opportunities for internal promotion.

Qualifications

• Proven experience in a service manager role or similar leadership position.
• Strong background in fixed operations.
• Ability to track and analyze department KPIs.

Responsibilities

• Set, forecast, and achieve department goals.
• Recruit and train service team members.
• Manage service department budget effectively.

Skills

Leadership

Budget Management

Team Building

Customer Focus

Job description

If you’re a driven, people‑first leader who lives and breathes fixed ops, this is your moment. This isn’t just another Service Manager job… this is a career‑defining opportunity with a company that truly values its people. At Team Karl Malone, you don’t just manage a department—you lead a team, shape a culture, and drive results in a family‑centered, high‑performance environment.

WHAT WE OFFER (AKA: WHY YOU’LL LOVE IT HERE)

Here’s what you get:

• Competitive pay
• Company-Sponsored Counseling Services
• Paid Vacation
• Paid Training & Ongoing Development
• 401(k) Savings Plan
• Basic Life Insurance
• Sundays OFF
• Internal promotion & real career growth
• Inclusive, family-centered culture
• A rapidly growing organization with big opportunities

YOUR MISSION AS SERVICE MANAGER

You’ll be the engine that keeps the service department running strong, profitable, and customer‑focused.

Key Responsibilities:

• Set, forecast, and crush department goals
• Recruit, train, motivate, and lead top‑tier service talent
• Build and manage the service department budget
• Monitor KPIs, productivity, CSI, and profitability
• Drive teamwork across all departments
• Ensure compliance with manufacturer, warranty, OSHA, and local/state regulations
• Develop marketing strategies to increase repeat and referral business
• Lead weekly department meetings and ongoing training

Equal Opportunity Employer

We are committed to creating an inclusive environment and do not tolerate discrimination or harassment of any kind.