Service Manager

Cardinalewaymazdamesa; Morgan Hill (CA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Ancillary insurance

FSA

Life insurance

Job summary

Cardinale Automotive Group in California is seeking an experienced Service Manager with Chrysler, Dodge, Jeep, RAM experience to guide daily operations and mentor the service team.

You will lead technicians and advisors, implement pricing strategies to drive profitability, and ensure compliance with regulations while delivering outstanding customer service.

We offer health, dental and vision coverage, a 401k plan, ancillary insurance, FSA, and life insurance to support our dedicated employees.

Qualifications

• 2–5 years of automotive service management experience.
• Dealership service experience required.
• Strong leadership and team mentoring abilities.
• Strong communication and customer service skills; able to handle sensitive situations.

Responsibilities

• Advise, guide, and plan for team members to attain financial goals and company standards
• Produce an environment conducive to managing daily workflow effectively
• Utilize pricing parameters and strategies to generate profit
• Interview, hire and mentor service advisors and technicians
• Advance manufacturer relationships to promote our product and services
• Partner with all dealership personnel to ensure superior quality of service is delivered
• Comply with federal, state, and local regulations that affect service operations
• Perform other duties as assigned

Skills

Leadership

Customer service

Communication

Time management

Mentoring

Job description

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

Service Managers with Chrysler, Dodge, Jeep, RAM experience are highly encouraged to apply

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.

Responsibilities

• Advise, guide, and plan for team members to attain financial goals and company standards
• Produce an environment which is conducive to managing daily workflow effective and efficiently
• Utilize pricing parameters and strategies to generate profit
• Interview, hire and mentor service advisors and technicians
• Advance manufacture relationships to promote our product and services
• Partner with all dealership personnel to ensure superior quality of service is delivered
• Comply with federal, state, and local regulations that affect service operations
• Perform other duties as assigned

Qualifications

• 2-5 years of automotive service management experience
• Successful track record with dealership service experience
• Stellar work ethic, outgoing and personable team member
• Understanding of manufacturer/dealership policies, warranties, and compliance requirements
• Proven leadership ability to mentor and train team members
• Proficient time management and organizational skills
• Exemplary communication and customer service skills
• Pass background screening, pre-placement drug screening and must have an acceptable MVR

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.