Service Manager

Tire Discounters; Jeffersonville (IN); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Paid company training

Competitive pay & benefits

Zusammenfassung

Tire Discounters in Jeffersonville, IN is seeking a Service Manager to lead a team of service and tire technicians and ensure top-notch customer satisfaction.

You will coach and mentor staff, oversee bay operations and workflow, coordinate with counter staff and customers, and uphold safety and service standards while delivering a WOW experience. This role is full-time and requires a valid driver's license and Saturday availability.

Qualifikationen

• Experience managing service shop operations and staff.
• Strong leadership and communication abilities.
• Must have a valid driver's license and be able to lift up to 75 lbs.

Aufgaben

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Oversee bay management and the workflow of the location.
• Serve as a liaison between shop, counter staff and customers.
• Follow inspection and diagnostic procedures and provide timely recommendations.
• Promote safety while delivering high-quality service.

Kenntnisse

Management experience

Leadership skills

Communication

Multitasking

Work ethic

Physically capable

Jobbeschreibung

Join the Tire Discounters Family -- Drive Your Career Forward!

About Us:

Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.

Your Role as a Service Manager:

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

What You'll Do:

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
• Serves as a liaison providing clear communication between the shop, counter staff and customers.
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations .
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Compensation

Pay: $55,000 - $85,000+ annually

Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.

Why Tire Discounters?

• Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
• Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
• Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
• Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!