Service Manager

Tire Discounters; Jeffersonville (AR); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Tire Discounters, the nation's largest family-owned tire and automotive service retailer, is seeking a Service Manager to lead and develop a team of Service and Tire Technicians, ensuring high-quality work and outstanding customer satisfaction at your store.

You will coach staff, manage shop operations, coordinate with counter staff and customers, uphold safety and service standards, and help drive the store toward its goals through effective hiring, training, and communication.

Qualifikationen

• Experience in automotive service/repair; certifications preferred.
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license; availability to work Saturdays.
• Ability to stand, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with outdoor conditions.

Aufgaben

• Coach, mentor, and train shop employees; assist GM with hiring.
• Ensure smooth operation of the shop including bay management.
• Serve as liaison between shop, counter staff and customers.
• Ensure inspections and diagnostics are followed with timely recommendations.
• Promote safety while delivering high-quality service.

Jobbeschreibung

Join the Tire Discounters Family -- Drive Your Career Forward!

Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.

About Us:

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.

Your Role as a Service Manager:

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

What You'll Do:

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
• Serves as a liaison providing clear communication between the shop, counter staff and customers.
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Qualifications

Requirements

• Experience in automotive service/repair (certifications preferred).
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Career Path

Service Manager → General Manager → Regional Manager

Compensation

Pay: $55,000 - $85,000+ annually

Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.

Why Tire Discounters?

• Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
• Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
• Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
• Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!