Service Manager

Silver Property Management Inc; Fishers (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay with bonus

Healthcare and 401k

Generous PTO and holidays

Career advancement

Fast-paced environment

Job summary

Silver Property Management Inc seeks a Service Manager to oversee all installation, repair, and upkeep operations at class A properties. The role involves budgeting, scheduling, and developing maintenance procedures with strong communication skills.

Ideal candidates have extensive multifamily maintenance experience and supervisory abilities. The position requires on-call work, including weekends, and offers a dynamic, fast-paced environment with growth opportunities.

Qualifications

• Minimum three years maintenance experience in the multifamily industry.
• Minimum of 2 years supervisory experience.
• Knowledge of HVAC, plumbing, electrical, carpentry, and appliances.

Responsibilities

• Perform general and higher-level maintenance service across trades (HVAC, plumbing, electrical, carpentry).
• Oversee make-ready/turns process and schedule repairs.
• Manage budgets and approve expenses.
• Handle emergencies and eviction-related lockouts.
• Respond to resident service requests promptly.
• On-call availability including weekends/nights with bonus pay.

Skills

Supervisory experience

Problem solving

Troubleshooting

Education

Refrigeration certification (type 2 or universal)

CPO certification

Tools

OneSite

Job description

Overview

Are you looking to grow your career in Maintenance in the multifamily industry? Silver Property Management seeks to hire and retain the strongest and most productive maintenance teams in the industry! We offer very competitive pay, unlimited internal growth plans, medical benefits, paid holidays, PTO, and the chance to be both challenged and supported with everything you need to catapult your career to the next level!

Benefits

• Competitive pay with bonus
• Full benefits including Healthcare and 401k
• Generous PTO plan and paid holidays
• Opportunity for advancement
• Enthusiastic, fun, exciting and fast paced work environment

Responsibilities

The Service Manager is responsible for managing all installation, repair, and upkeep operations of our class A properties. Your duties will include maintaining budgeted expenses, assign and schedule repairs and apartment turns, and develop maintenance procedures. Our ideal candidate will demonstrate a good understanding of daily maintenance operations, as well as, outstanding written and verbal communication skills.

• Perform general and higher-level maintenance service, such as plumbing, electrical, carpentry, appliance repairs, HVAC, etc.
• Oversee and maintain effective make ready/ turns process.
• Manage budgets and approval of expenses.
• Handle emergencies occurring at property level and lock-out procedures related to evictions.
• Respond to resident service requests within a timely manner.
• Be available to work on an on-call basis, including weekends and nights (with on-call bonus pay).
• Participate in preventative maintenance to include pool, exterior lighting, filter changes and apartment inspections.
• Care, maintain, and manage inventory of all supplies and equipment owned by the property and/or the management company.
• Train and supervise employees of the maintenance department.
• Negotiate contracts with outside vendors for execution of maintenance work.
• Ensure operational efficiency of all property-related equipment machines and mechanical systems through timely inspection and repair.
• Identify and implement proactive maintenance strategies that ensure efficient daily operations.
• Lead the maintenance team under supervision of the community manager.

Qualifications

• Minimum three years maintenance experience in the multifamily industry.
• Minimum of 2 years supervisory experience.
• Refrigeration certification (type 2 or universal).
• Valid driver’s license and dependable transportation.
• CPO certification.
• Knowledge of OneSite preferred.
• Proficient in problem solving, trouble shooting, and conflict resolution.

Physical Requirements

• Use various hand tools and test equipment.
• Bend, stoop, and kneel for extended periods of time.
• Move objects: Lift, carry, push, pull, or otherwise move objects that weigh up to 100 lbs.
• Prolonged periods standing and walking in the elements (Snow Removal during winter is required based on weather conditions and property needs)
• Make ordinary apartment homes spectacular.
• Drive and operate a golf cart.