Service Manager

Texas Roadhouse; El Cajon (CA); On-site; USD 70,304 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Adoption Assistance

401(k) Retirement Plan

Tuition Reimbursement

Monthly Profit‑Sharing Program

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a dedicated individual to manage Front of House operations in El Cajon, California. The role involves driving sales, ensuring compliance with policies, and training staff to deliver exceptional service. Interested candidates will enjoy a supportive culture with flexible schedules, comprehensive benefits including medical plans, paid leave, and a robust retirement plan, as well as opportunities for career growth and community support.

Responsibilities

• Driving sales, steps of service, and guest satisfaction.
• Enforcing compliance with all employment policies.
• Providing or directing Front of House training.
• Managing performance of Front of House employees.
• Managing liquor orders and controlling liquor costs.
• Enforcing applicable liquor laws.
• Assisting with the development of key employees.
• Reviewing applications and hiring Front of House employees.
• Directing work for employees and setting weekly schedules.
• Creating a fun and safe environment.

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay: $70,304.00 - $90,000.00 annually. This is a bonus‑eligible position, with total cash compensation ranging from $70,304 to $90,000 annually based on store performance and base salary of $70,304.

Responsibilities

• Driving sales, steps of service, and guest satisfaction.
• Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times.
• Providing or directing all Front of House training.
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline.
• Managing liquor orders and controlling liquor costs.
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones.
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant.
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
• Understanding, managing, and practicing safe food handling procedures.

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Benefits

• A choice of medical plans that are best in class.
• Dental and Vision Insurance.
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave.
• Adoption Assistance.
• Short‑Term and Long‑Term Disability.
• Life, Accident and Critical Illness Insurance.
• Identity Theft Protection.
• Employee Assistance Program.
• Business Travel Insurance.
• 401(k) Retirement Plan.
• Flexible Spending Accounts.
• Tuition Reimbursement.
• Monthly Profit‑Sharing Program.
• Quarterly Restricted Stock Units Program.
• Many opportunities to support your community.
• Annual holiday bonus.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.