Service Manager

Texas Roadhouse; Marion (IL); On-site; USD 43,000 - 70,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid Vacation and Maternity Leave

Tuition Reimbursements

Monthly Profit-Sharing Program

Quarterly Restricted Stock Units Program

Employee Assistance Program

Job summary

Texas Roadhouse in Marion, Illinois is seeking a Service Manager to drive sales and enhance guest satisfaction. Responsibilities include managing the Front of House team, training employees, and ensuring restaurant compliance with safety standards.

Benefits include excellent medical plans, paid vacations, and a 401(k) plan. The ideal candidate will have strong leadership skills and a passion for customer service.

Qualifications

• Ability to drive sales and guest satisfaction.
• Experience in managing and evaluating Front of House staff.
• Understanding of food handling and safety procedures.

Responsibilities

• Oversee cleanliness and safety in the restaurant.
• Manage performance and training of Front of House employees.
• Handle liquor orders and adhere to applicable laws.

Skills

Guest satisfaction management

Sales driving

Performance evaluation

Food safety procedures

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay

$43,000 - $70,000 annually

As a Service Manager Your Responsibilities Would Include

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Requirements

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.