Service Manager

Texas Roadhouse; Deer Park (NY); On-site; USD 66,300 - 73,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

Job summary

Texas Roadhouse is hiring a Service Manager in Deer Park, NY to lead Front of House operations, drive sales, and ensure guest satisfaction while upholding safety and cleanliness standards.

The role includes training and coaching staff, managing schedules, and guiding employees through performance feedback. It also involves liquor ordering, cost control, and compliance with laws to support a high-energy, guest‑friendly dining experience.

Qualifications

• Experience leading front-of-house teams and driving guest satisfaction.
• Ability to train and coach staff and conduct performance evaluations.
• Experience managing schedules and controlling liquor costs.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and ensure restaurant cleanliness and guest safety.
• Provide or direct Front of House training.
• Manage performance of Front of House employees including evaluations, coaching, and discipline.
• Oversee liquor orders and cost control.
• Ensure compliance with liquor laws and Responsible Alcohol Service guidelines.
• Develop and coach key employees and hourly staff through daily feedback.
• Review applications, interview, and hire Front of House staff.
• Set hours, schedules, and assign tasks during and after open hours.
• Create a fun, safe environment aligned with core values and goals.

Skills

People management

Sales focus

Training & coaching

Scheduling

Liquor cost control

Safety compliance

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay

$66,300.00 - $73,000.00 annually

As a Service Manager, Your Responsibilities Would Include

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.