Service Manager

Texas Roadhouse; Suffolk (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Tuition Reimbursements

Job summary

Texas Roadhouse is seeking a Service Manager in Suffolk, Virginia to drive sales and ensure guest satisfaction. You will manage the performance of Front of House employees and enforce compliance with safety regulations. A fun culture, flexible work schedules, and many benefits including health insurance and profit-sharing opportunities are offered.

The ideal candidate will have strong leadership skills and experience in the restaurant industry. Join us to help create a legendary dining experience!

Qualifications

• Experience in managing a restaurant or service team.
• Strong leadership and communication skills.
• Ability to maintain a fun and safe environment.

Responsibilities

• Drive sales and guest satisfaction.
• Manage training and performance of service staff.
• Ensure compliance with safety and health regulations.

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay

$60,000.00 - $75,000.00 Annually

As a Service Manager, Your Responsibilities Would Include

• Driving sales, steps of service, and guest satisfaction
• Enforcing compliance with all employment policies, overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of key employees, assistant managers, and hourly employees by providing daily feedback during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following core values and operational goals, and implementing contests, theme nights, and incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal‑opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.