Service Manager

The Press Club Grill; Cypress (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

5 days PTO

Health insurance

Dental insurance

Vision insurance

Monthly bonus

Free manager meal

Job summary

The Press Club Grill is seeking a Services Manager to lead daily restaurant operations in person, maintain high standards of service and food quality, and drive guest satisfaction.

You will oversee and train the front-of-house team, manage costs and inventory, and ensure compliance with health and safety guidelines in a fast-paced environment.

Qualifications

• Experience in hospitality or food service management.
• Strong leadership and team supervision ability.
• Excellent communication and interpersonal skills.
• Knowledge of inventory control procedures and best practices.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Handle daily operations of the restaurant, ensuring smooth and efficient service.
• Manage and train a team of restaurant front of house staff.
• Proficient in front-of-house operations across all positions.
• Meet restaurant financial and budget objectives.
• Monitor inventory levels and implement inventory control.
• Ensure health, safety and food handling compliance.
• Utilize Toast POS to process orders and payments.
• Address customer complaints and resolve issues promptly.
• Maintain a clean and organized restaurant environment.
• Sustain guest satisfaction by evaluating service quality.
• Support HR objectives by hiring and training staff.

Skills

Leadership

Communication

Inventory control

Hospitality management

Fast-paced environment

Job description

Benefits and Bonuses

• 5 days PTO
• Health insurance
• Dental insurance
• Vision insurance
• Monthly bonus
• Free manager meal

Job Summary

Provide a positive dining experience to our guests. The Service Manager’s duties will include maintaining effective operations, providing high quality food and cleanliness standards, engaging in and overseeing member training and development, and ensuring guest satisfaction.

Responsibilities

• Handle daily operations of the restaurant, ensuring smooth and efficient service
• Manage and train a team of restaurant front of house staff
• Proficient in operations in all positions in front of house
• Meet restaurant financial and budget objectives
• Monitor inventory levels and implement effective inventory control procedures
• Ensure compliance with health and safety regulations and food handling guidelines
• Utilize POS systems, Toast POS, to process orders and payments
• Handle customer complaints and resolve issues in a timely manner
• Maintain a clean and organized restaurant environment
• Maintain guest satisfaction by monitoring and evaluating service
• Accomplishes restaurant human resources objectives by hiring and training

Qualifications

• Previous experience in hospitality or food service management
• Strong leadership skills with the ability to effectively supervise a team
• Excellent communication and interpersonal skills
• Knowledge of inventory control procedures and best practices
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Requirements

• 3 years management in hospitality and food service
• 54 work hours per week including weekends

Work Location: In person