Service Manager

Van Metre Homes; Burlington (NC); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Wellness program

401(k) retirement plan

Tuition reimbursement

Paid holidays

Vacation and sick days

Parental leave

Job summary

Van Metre is seeking a Service Manager to oversee on-site maintenance at West Pointe Apartments in Burlington, NC. The role reports to the Property Manager and Director of Facilities and includes managing one Maintenance Technician and day-to-day maintenance operations of a 100-unit residential community.

Responsibilities span supervising staff, coordinating with contractors, maintaining budgets, and ensuring compliance with safety standards and state/federal programs.

Qualifications

• 3+ years' of maintenance experience or valid training.
• Prior supervisory experience preferred.
• EPA Certification required.
• CPO Certification required.
• Strong understanding of appliance, electrical and plumbing repair.
• Basic knowledge of HVAC and electrical circuitry.
• Current on OSHA, building and safety standards.
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools.

Responsibilities

• Manage maintenance team members.
• Electrical, plumbing, carpentry, appliance repair and painting.
• Organize and manage programs required by State and Federal Jurisdictions.
• Meet with and direct contractors as needed.
• Work closely with the Property Manager to ensure property standards are met.
• Manage the facility side of the budget.
• Repair and treat structures and exteriors as needed.
• Coordinate make-ready for vacant units and schedule vendors.

Skills

Maintenance experience

Supervisory experience

HVAC knowledge

Electrical/plumbing repair

Education

EPA Certification

CPO Certification

Job description

AtVan Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has aService Manager position available to work on site at ourWest Pointe Apartments located in Burlington, NC.

West Point Apartments will consist of100 residential units The Service Manager will manage one Maintenance Technician. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community.

Essential duties include but are not limited to:

• Manage maintenance team members
• Electrical, plumbing, carpentry, appliance repair and painting
• Organize and Manage the different programs required by State and Federal Jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards.
• Manage the facility side of the budget.
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule all the vendors for the make ready process.
• Manage the daily flow of service requests.
• Submit the required weekly reports to the corporate office
• Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
• Responsible for managing and carrying out 24 hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

Requirements:

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.

Education/Qualifications:

• 3+ years' of maintenance experience or valid training
• Prior supervisory experience preferred
• EPA Certification required
• CPO Certification required
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Base Salary: $58,240-$62,400 per year (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Van Metre Companies’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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