Maintenance Supervisor

Corvias Corporate Services, LLC; Durham (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health plans

401(k) matching

Paid time off

Paid holidays

Volunteer time off

Life insurance

Disability coverage

Tuition reimbursement

Job summary

Corvias Corporate Services, LLC is seeking a Maintenance Supervisor to oversee on-site maintenance, preserve asset quality, and deliver a high standard of living for residents. Under the Facility Director, you will lead a team of technicians, coordinate work orders, and manage supplies.

Qualifications include 4+ years in property maintenance, 4+ years supervising 4+ staff, HVAC/plumbing/electrical and carpentry skills, proficiency with RealPage or YARDI, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required, technical training preferred.
• HVAC/CFC, CAMT, journeyman plumbing/electrician certs preferred.
• 4+ years in property maintenance in multi-family settings.
• 4+ years supervising a team of 4+.
• Proficiency with Microsoft Office.

Responsibilities

• Provide high quality customer service to residents and respond to maintenance requests promptly.
• Schedule and oversee maintenance work orders and make-ready tasks.
• Assign tasks to technicians and provide guidance.
• Follow safety guidelines and maintain equipment knowledge.
• Train and supervise maintenance staff and manage budgets for supplies.
• Maintain inventory and process purchase orders within budgeted guidelines.
• Support preventative maintenance planning and compliance with policies.
• Ensure property standards and turnover work within timeframes.

Skills

Team leadership

Customer service

Budgeting

Electrical

Plumbing

Carpentry

Microsoft Office

Communication

Education

High school diploma or equivalent

HVAC/CFC CAMT certs

Tools

RealPage

YARDI

Job description

At Corvias, you'll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it's at the heart of the Corvias employment experience.

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team:

Under the direction of the Facility Director, the maintenance supervisor is responsible for all physical operations, preservation, and maintenance of the asset in accordance with policies and procedures of the Company. The primary objective is to provide a quality living environment for residents and to establish positive, productive working relationships with team members and vendors. Must be proficient in most areas of maintenance to include plumbing, electrical, appliances, and carpentry to formulate training programs as necessary.

Primary Responsibilities Include:

• Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean work space in the residents' home.
• Ensure the maintenance of the highest standards of customer service through prompt response times and quality home maintenance in the Community team.
• Assign jobs to maintenance technicians as needed, provide guidance as appropriate.
• Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
• Effectively train, organize, and support maintenance technicians as a working supervisor assisting in all maintenance projects, repairs, and Community activities.
• Process all maintenance orders and maintain adequate inventory control within budgeted guidelines. Forecast potential expenses based upon the current operating conditions in the Community for budgeting purposes in conjunction with the Community Manager.
• Efficiently and effectively schedule maintenance personnel, work orders, and make-ready activities including the move-in/move-out inspections, as well as the 24/7 emergency maintenance schedule.
• Assist in the creation and implementation of an effective preventative maintenance plan under the direction with management.
• Monitor compliance of Company policies, procedures, and regulations.
• Complete all work orders and home turnover within established time guidelines, budgets, and required quality standards.
• Solicit and evaluate maintenance contract proposals, implementation and supervision of work safety program, ordering of all maintenance supplies through an approved purchase order system, maintenance supply inventory control, maintenance of all Community equipment and vehicles.
• Other duties as assigned.

Role Specific Requirements Include:

• High school diploma or equivalent required, college courses or technical school training strongly preferred.
• Industry relevant or trade certifications/licenses preferred, but not limited to, HVAC/CFC, CAMT, journeyman plumbing/journeyman electrical.
• 4+ years of direct property maintenance experience is required, preferably in a multi-family environment.
• 4+ years directly supervising a team of 4 or more.
• Proficiency in Microsoft Office.
• Ability to utilize RealPage, YARDI property management software.
• Proven knowledge and success in the specialties of electrical, plumbing, HVAC, appliance repair, carpentry, landscape maintenance, lock repair, construction and OSHA standards is required.
• Strong interpersonal skills, leadership ability, conflict resolution and staff development is required.
• Required to provide and maintain own basic hand and power tools related to work requirements.
• May be required to wear a respirator, in accordance with the respiratory protection program, after passing a medical exam and fit test.
• Valid driver's license is required.

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions.To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&DD insurance
• Company paid short-term and long-term disability coverage
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Corvias Corporate Services, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Corvias Corporate Services, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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