Service Manager

Quirk Auto Dealers; Braintree (MA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision

401K

Long-Term Disability

Life Insurance

Critical Illness Insurance

Paid sick time

Vacation after 1 year

Job summary

Quirk Auto Dealers is seeking a Service Manager to lead a busy service department and drive profitability. You will oversee planning, staffing, budgeting, and regulatory compliance to deliver top-tier vehicle service.

The role requires supervision experience in an auto repair facility, excellent communication skills, and a focus on safety and customer satisfaction in a high-volume dealership environment. This is a full-time, in-person position in Massachusetts.

Qualifications

• Forecast department goals and strive to meet them.
• Strong teamwork and communication with staff and managers.
• Knowledge of budgeting and regulatory compliance for service operations.
• Experience hiring, training, counseling, and supervising service staff.
• Ability to direct scheduling and payroll-related activities.
• Commitment to safety and company policies.

Responsibilities

• Run an efficient and profitable service department.
• Lead and supervise service staff and technicians.
• Attend managers meetings and report on department performance.
• Ensure compliance with federal, state, and local regulations.

Skills

Forecasting goals

Teamwork

Budgeting

Meetings

Regulatory compliance

Hiring & training

Scheduling

Technical support

Department meetings

Payroll oversight

Education

High school diploma or equivalent

Job description

Position Overview

Service Manager

Quirk is happy to announce that we have an opportunity in our busy service department at the best dealership group! We currently have opportunities for inspired and motivated individuals who have the desire and passion to succeed. Quirk Auto provides sales and service for many vehicles as well as a pre-owned vehicle center. The Service Manager is responsible for running an efficient and profitable service department.

Key Required Proficiencies

• Forecast goals and objectives for the department and strive to meet them
• Strive for harmony and teamwork
• Prepare and administer an annual operating budget for the service department
• Attend managers meetings as requested
• Understand, keep up to date with, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know
• Hire, train, motivate, counsel, and monitor the performance of all service department staff
• Direct and schedule the activities of all department employees
• Provide technical assistance to employees as needed
• Conduct meetings with department employees to discuss activities and concerns of mutual interest
• Monitor technicians; payroll records

Preferred Skills

• Minimum of one-year supervisory experience
• Minimum of three years of experience in an auto repair facility
• Outstanding communication skills both verbal and written
• High school diploma or the equivalent
• Excellent supervisory, and managerial skills
• Ability to operate the department at a profit according to dealership guidelines
• All applicants must perform duties and responsibilities in a safe manner and adhere to company safety rules and policies.

Benefits Offered

Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.

Paid sick time after 90 days and vacation after 1 year

• All employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position)

Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full Time

Pay $120K - $150K per year

Work Location: In person