Service (Maintenance) Specialist - Colony at Center Pointe

Capital Square Living; Virginia; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Cell phone reimbursement

Paid time off (PTO)

Paid holidays

Floating holidays

Voluntary Time Off (VTO)

401(k) matching

Medical/dental/vision coverage (employ

Job summary

Capital Square Living is seeking a Service (Maintenance) Specialist for Colony at Center Pointe in Midlothian, VA. The role focuses on maintaining buildings, grounds, amenities, and common areas to meet safety, cleanliness, and functionality standards.

You will handle work orders, perform preventative maintenance, repairs, and unit preparations for leasing, while ensuring safety policies and codes are followed and residents are assisted professionally.

Qualifications

• Proven ability to diagnose and correct issues in building systems and amenities.
• Strong customer service mindset and effective communication with residents and staff.
• Excellent organizational skills with attention to safety and policy compliance.

Responsibilities

• Complete work orders from resident requests and preventative maintenance.
• Perform repairs in compliance with safety standards and codes.
• Prepare vacant units for leasing and move-ins.
• Procure supplies, inspect work, and maintain grounds and amenities.
• Assist with inspections to identify safety and risk concerns.
• Address resident questions courteously and resolve problems quickly.
• Communicate property needs to management to keep it in good repair.

Skills

Problem solving

Customer service mindset

Organizational skills

Interpersonal communication

Team attitude

Education

High school diploma or GED

Job description

Service (Maintenance) Specialist - Colony at Center Pointe

DEPARTMENT

Maintenance

JOB LOCATION

Colony at Centerpointe - Midlothian, VA 23114

Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Service (Maintenance) Specialist - Colony at Center Pointe Role Summary

The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety, and overall functionality.

Primary Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
• Makes repairs in accordance with established policies, procedures, safety standards, and code requirements
• Prepares vacant units for leasing and new move-ins
• Obtains needed supplies and materials, completes all maintenance tasks, and inspects completed work
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris
• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management

Knowledge and Skills Requirements

• High school diploma or GED (General Education Diploma)
• Demonstrated ability to apply principles of logical thinking to define and correct problems
• Excellent organizational skills and a customer service mindset
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts
• A positive, motivating, and team-oriented attitude
• A desire to exceed in a very competitive environment

Compensation and Benefits

• Industry-competitive wage and performance-based bonuses
• Comprehensive medical, dental, and vision coverage, with 100% employee-only benefit premiums covered for medical plans
• $35 per paycheck cell phone reimbursement
• 120 Paid Time Off (PTO) hours, plus 40 hours of sick time
• 11 company-paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)
• Matching 401(k) contribution

Equal Opportunity Employer

At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.