Service (Maintenance) Specialist - Colony at Center Pointe

Capital Square; Virginia; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Cell phone reimbursement

Paid time off

Holidays and floating holidays

401(k) matching

Housing discount

Professional development

Job summary

Capital Square Living is seeking a Service (Maintenance) Specialist to perform technical and mechanical work ensuring buildings, grounds, amenities, and common areas meet standards. You will handle work orders, preventative maintenance, prepare vacant units, and assist with grounds and safety inspections.

The role emphasizes courteous resident interaction, problem solving, and teamwork in a fast-paced environment with on-call hours and a Monday–Friday schedule with rotating weekends.

Qualifications

• Diagnose and repair property defects following safety standards.
• Prepare vacant units for leasing and move-ins.
• Maintain grounds, amenities, and common areas.
• Respond to resident questions with courtesy and calm.

Responsibilities

• Complete work orders and preventative maintenance for the property.
• Diagnose causes of defects and perform repairs.
• Prepare vacant units for leasing and new move-ins.
• Assist in grounds, pool areas, and signage upkeep.
• Inspect property and address safety concerns.

Skills

Customer service

Interpersonal communication

Organization

Teamwork

Problem-solving

Education

High school diploma or GED

Job description

Service (Maintenance) Specialist - Colony at Center Pointe# Service (Maintenance) Specialist - Colony at Center PointeHot JobColony at Centerpointe - Midlothian, VA 23114## OverviewSalary Range$22.00 - $23.00 HourlyPosition TypeFull Time## Description**Service Specialist****Reports to:** Community Manager**SUMMARY**The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety, and overall functionality.**PRIMARY RESPONSIBILITIES*** Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem* Makes repairs in accordance with established policies, procedures, safety standards, and code requirements* Prepares vacant units for leasing and new move-ins* Obtains needed supplies and materials, completes all maintenance tasks, and inspects completed work* Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris* Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed* Assists in conducting routine and periodic property inspections to identify safety and risk management concerns* Responds courteously to questions and requests, staying calm when addressing and resolving customer problems* Keeps the property in good repair and communicates concerns about the physical needs of the property to management**KNOWLEDGE AND SKILLS REQUIREMENTS*** High school diploma or GED (General Education Diploma)* Demonstrated ability to apply principles of logical thinking to define and correct problems* Excellent organizational skills and a customer service mindset* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts* A positive, motivating, and team-oriented attitude* A desire to exceed in a very competitive environment**WORK HOURS**Will normally work a Monday–Friday schedule with rotating weekends; hours may vary to meet the business needs of the property. On-call hours will apply.**WORK LOCATION**Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.**COMPENSATION & BENEFITS*** Industry-competitive wage and performance-based bonuses* Comprehensive medical, dental, and vision coverage, with 100% employee-only benefit premiums covered for medical plans* $35 per paycheck cell phone reimbursement* 120 Paid Time Off (PTO) hours, plus 40 hours of sick time* 11 company-paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)* Matching 401(k) contribution* 30% housing discount* Professional development opportunities**EQUAL OPPORTUNITY EMPLOYER**At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodation during the application process, please don’t hesitate to let us know.