Service & Maintenance Field Technician

Schmid & Rhodes Construction; Knoxville (TN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Company apparel

Vehicle allowance

Tool allowance

Job summary

Schmid & Rhodes Construction is seeking a Service & Maintenance Technician to provide ongoing care and concierge-level service to homes built and remodeled by the company. You will handle maintenance, repairs, and warranty service with pride, ensuring top-tier client experiences in high-end residential settings.

You will assess needs, perform tasks across carpentry, drywall, painting, and basic plumbing, and communicate clearly with clients and team members to uphold the company’s reputation for

Qualifications

• 3+ years of hands-on residential experience (general carpentry, finish work, light mechanical systems, etc)
• Strong attention to detail and craftsmanship
• Good communication with clients and teammates

Responsibilities

• Perform scheduled and on-demand maintenance, repairs, and warranty service on residential homes.
• Troubleshoot and resolve issues across multiple trades (carpentry, drywall, paint, fixtures).
• Conduct pre-service assessments and prep tools/materials to protect homes and finishes.
• Maintain detailed records of work and coordinate with office and field teams.
• Represent the brand in clients' homes with professionalism and clear communication.
• Identify larger issues and offer proactive improvements for the home.
• Collaborate with supervision and admin to schedule and prioritize work.
• Coordinate with subcontractors or vendors for specialty tasks.

Skills

Carpentry

Finish work

Light mechanical

Job description

Job Title: Service & Maintenance Technician

Company: Schmid & Rhodes Construction

At Schmid & Rhodes Construction, our craftsmanship doesn't stop after the final walkthrough — it continues through every detail of our Service & Maintenance program. We’re not just looking for a handyman. We’re looking for someone who takes pride in doing things right — someone who treats every home with care, attention to detail, and a genuine dedication to getting the details right.

If you're the kind of person who notices when the grout lines don’t match, who takes pride in solving small problems before they become big ones, and who understands that how you show up matters just as much as the work you do — we want to meet you.

As a Service & Maintenance Technician, you’ll be part of a dedicated team responsible for providing ongoing care and concierge-level service to the homes we’ve built and remodeled. You'll complete a wide variety of maintenance and repair tasks — everything from touch-ups and warranty fixes to upgrades and specialty service visits — all while delivering a top-tier experience for our homeowners.

You’ll work in high-end residential settings where cleanliness, professionalism, and communication matter just as much as your technical skills. Your ability to assess needs, repair things around the home and communicate clearly with clients will be key in maintaining the Schmid & Rhodes reputation for excellence long after the "ribbon is cut."

What You’ll Do

• Perform scheduled and on-demand maintenance, repairs, and warranty service on homes built by Schmid & Rhodes and potentially others.


• Troubleshoot and resolve issues across multiple trades — light carpentry, drywall, paint, hardware, basic plumbing, etc.


• Conduct pre-service assessments and ensure tools, materials, and workspace are prepped to protect each home and its finishes.


• Maintain detailed records of work performed and materials used; coordinate with office and field teams to track project updates.


• Represent the Schmid & Rhodes brand in clients’ homes — arrive on time, look polished, communicate clearly, and leave no trace but quality.


• Identify and report larger issues or future needs for the home, offering proactive suggestions that add value.


• Collaborate with the Service & Maintenance Superintendent and Project Admin team to schedule and prioritize work.


• Occasionally coordinate with subcontractors or vendors when specialty work is required.

What We’re Looking For

This is a role for a craftsperson who thrives with clients and working in the details. You’re comfortable working independently, confident in your craftsmanship, and courteous in every client interaction.

The Ideal Candidate

• Has 3+ years of hands-on residential experience (general carpentry, finish work, light mechanical systems, etc).


• Takes immense pride in quality — you’d rather do it right once than rush it twice.


• Knows how to walk into a luxury home and immediately understand how to work cleanly, quietly, and respectfully.


• Can work from a punch list, troubleshoot issues, and communicate clearly with both clients and coworkers.


• Is highly self-motivated, detail-oriented, and adaptable to changing schedules.


• Holds a valid driver’s license and has reliable transportation.


• Bonus: Experience working in interior trim carpentry and/or luxury residential construction

Other Details

• Schedule: Full-time, Monday to Friday, with occasional flexibility as needed.


• Location: Walland, TN (near Blackberry Mountain) — primarily on job sites and client homes.


• Compensation: Competitive hourly pay, based on experience, with opportunity for advancement.


• Perks: Company apparel, vehicle/allowance options, tool allowance, and a team that values and hopes to continually develop your craft and character.