Service Leader: Build Teams, Boost Sales, Delight Customers

Sure-Dry, LLC; Stevens Point (WI); On-site; USD 63,000 - 77,000; Full time

Job summary

Sure-Dry is seeking a motivated service manager to lead and grow the service team in Stevens Point, WI. You will drive revenue, coach technicians, and collaborate with production, customer care, and HR to ensure operational success and exceptional customer experiences.

The role emphasizes leadership, sales development, and delivering remarkable service, with accountability for team performance and goals.

Qualifications

• At least two years of sales and/or sales-management experience.
• Strong leadership, coaching, and team-development skills.
• Excellent verbal, written, and presentation skills.
• Knowledge of sales, marketing, and customer-service principles.
• Construction industry knowledge is preferred.
• Ability to understand, speak, read, and write in English.
• Valid driver's license, safe driving record, and ability to drive for the company.

Responsibilities

• Lead and develop the service team to meet Sure-Dry's goals and values.
• Coach service technicians to enhance sales, communication, and customer-service skills.
• Develop and implement strategies to meet or exceed revenue targets per stop.
• Collaborate with Production, Customer Care, HR, and Sales for resource alignment.
• Monitor performance, provide feedback, and conduct performance reviews.
• Ensure the team delivers remarkable customer experiences.

Education

Bachelor's degree

Associate's degree

Job description

Sure-Dry is seeking a motivated service manager to lead and grow the service team in Stevens Point, WI. You will drive revenue, coach technicians, and collaborate with production, customer care, and HR to ensure operational success and exceptional customer experiences.

The role emphasizes leadership, sales development, and delivering remarkable service, with accountability for team performance and goals.