Service/Install Technician

Packard Culligan Water; Brainerd (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid time off

Wellness program

Job summary

Packard Culligan Water in Brainerd, MN seeks a Service Technician to install, service and repair residential water treatment equipment. The role emphasizes hands-on problem solving and customer-facing service.

You will move equipment, troubleshoot daily, and support community relations, with a focus on safety and reliability. Training is provided; you’ll join a team that values quality service and continuous learning.

Qualifications

• 1 year of plumbing and/or water conditioning service/installation preferred.
• Ability to solve problems quickly with strong critical thinking.
• Must pass a DOT physical exam.

Responsibilities

• Service, install and repair residential water treatment equipment.
• Represent Culligan in the community with safe, professional conduct.
• Promote and sell Culligan products and services.

Skills

Mechanical aptitude

Problem solving

Customer service

Plumbing/water conditioning

Communication skills

DOT physical

Reliability

Physical stamina

Deadline compliance

Job description

Do you prefer to fix car issues yourself? Are you the go-to person when a household appliance breaks down?

This position might be for you! We're willing to train a go-getter who has basic mechanical skills and is a quick learner!

Culligan of Brainerd is looking for a customer service orientated individual with a strong mechanical aptitude to join our team as a Service Technician. In this position, you will be servicing, installing and repairing residential water treatment equipment. You will be moving all day and expected to use your above average problem solving skills to troubleshoot technical issues that arise throughout your day.

Our Service Technicians are a fundamental part of our dealership’s success providing face to face customer service to our existing and prospective customer base, as well as the face of the Culligan brand the community. They also communicate vital information in regards to customers to other dealership departments.

What qualities do you need to be a Service Technician?

• Mechanical inclination and problem-solving skills
• High level of motivation to complete assigned tasks in an efficient and effective manner
• 1-year previous plumbing and/or water conditioning service/installation experience preferred
• Ability to solve problems quickly and efficiently, critical thinking is a must for this job
• Ability to work under deadlines and physically demanding conditions (ability to move product that is up to 185 lbs)
• Superb verbal and written communications skills
• 1+ year working experience in a customer service, customer focused position
• Must pass DOT physical exam

What do Service Technicians do for Culligan?

• Represent Culligan in the community in a safe and professional manner
• Service, install and repair residential and commercial water treatment equipment
• Go above and beyond to meet customers’ need
• Promote and sell other Culligan products and services

What is the schedule?

• Monday- Friday
• 8‑hourshift within the hours of 6AM-6PM, however, there may be days that are over 8 hours

What can Culligan offer you?

• A competitive base salary with high incentive potential
• A competitive benefits package including; ZERO deductible medical, as well as dental, vision, employer paid short-term disability/life insurance ect., wellness program with monthly discount, 401K plan with generous match, paid time/holidays off
• Work-life balance, with Monday-Friday, normal business operating hours
• Continuous training and development, as well as corporate support in human resources, accounting and compliance
• Employee recognition events and an annual company meeting

Fine print:

to be a Service Technician at our dealership you will be subject to a pre‑employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment.

The Packard Culligan group of dealerships is a family‑owned company with values based on accountability, caring about relationships and open‑mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full‑time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

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