Service Inside Sales Representative

Danaher Corporation; United States; Hybrid; USD 62,000 - 84,000; Full time

Benefits offered by this job

Hybrid work model

Remote work option

Job summary

Beckman Coulter Life Sciences is seeking an Inside Sales/Service Representative (f/m/d) for Germany and Austria to retain, support and grow our commercial service business. The role combines customer contacts with contract sales and driving process improvements in the service portfolio.

Ideal candidates will be fluent in German and English; additional European languages are a plus. The position supports a hybrid work model with office and home-based work from Germany or Austria, and requires B2B

Qualifications

• Experience in a business to business sales environment.
• Prior telemarketing/inside sales and customer service experience.
• Fluent in German, along with English. Other European Languages considered a plus.

Responsibilities

• Contact customers at expiration of warranty to transition them to service maintenance agreements to grow long term business.
• Drive process improvements in service contract business including timeliness of renewals, warranty conversion, and selling new services.
• Direct sales of contracts, including pricing and proposals. Work closely with Service Management to identify opportunities, provide leads, and add service agreements.

Skills

B2B sales

German and English

Telemarketing/inside sales

Job description

Service Inside Sales Representative (f/m/d) Germany & Austria - Germany remote

Location: Dusseldorf, Germany

Time Type: Full time

Job Description

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Do you want to work in an European Service Inside Sales team? Do you enjoy customer contact and sales? Then read on!

We are currently seeking a Inside Sales/Service Representative (f/m/d) for Austria and Germany, who will be responsible for retaining, supporting and growing the commercial service business in their territory as well as defining and driving process improvements in the sale process.

Ideally this person should be working in Krefeld/Dusseldorf (Hybrid model) but we could also consider a candidate working remotely from Germany or Austria.

In this role, you will be responsible for:

• Contact customers at the expiration of the warranty period to transition them to service maintenance agreements to grow long term business
• Drive process improvements in service contract business including timeliness of renewals, warranty conversion, and selling new services.
• Direct sales of contracts, including pricing and proposals. Work closely with Service Management to identify opportunities, provide leads, and add service agreements.

Qualifications:

• Experience in a business to business sales environment, or experience in a related field or industry (e.g. life science, biomedical, life science)
• Prior telemarketing/inside sales and customer service experience is a plus
• Fluent in German, along with English. Other European Languages considered a plus.

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.