Service Greeter/Porter (Full Time)

Rogers Motors; Hermiston (OR); On-site; USD 16,531 - 24,796; Full time

Job summary

Rogers Motors in Hermiston, Oregon seeks a Service Porter to support our service team. No auto experience required, we provide training and mentorship to help you grow.

You will greet customers, move vehicles, keep the service drive clean, and assist technicians. This is a full-time role with medical/dental coverage, paid vacation, and a strong team culture built over 50 years.

Qualifications

• Valid driver’s license and clean driving record.
• Neat appearance and professional demeanor.
• Excellent customer service skills and attitude.

Responsibilities

• Greet customers who arrive in our Service department and direct them to the appropriate personnel.
• Shuttle customers to the various places.
• Service with a Smile – Always courteous to customers.
• Assist other departments and internal employees as necessary including washing, wiping, or vacuuming vehicles.
• Make sure questionnaire or other service documents are folded properly and on‑dash in customer vehicles after service.
• Hang keys up in service write‑up area.
• Ensure service drive and service department is clean, including emptying trash, sweeping/cleaning areas, and assist in emptying oil catches.
• Lock cars when service is complete.
• Check rental cars for cleanliness, fuel & lock up.
• Sweep each technician’s stall when empty.
• Empty inside and outside trash drums.
• Spot‑clean painted walls.
• Assist Technicians with oil and water spills and with emptying drain tubs.
• Pick up rags or other service items and return them to proper locations.
• Run errands as directed by Service Manager and Service Advisors (work related only).
• Wash & vacuum shuttle and rental vehicles.
• Various other tasks as assigned

Skills

Customer service

Driving

Teamwork

Job description

Rogers Motors in Hermiston Oregon has an opening for a Service Porter. No auto experience is necessary.

Rogers Motors has been a family‑owned business supporting our local community for over 50 years. We provide training, mentoring, coaching, and full support to help you succeed. All full‑time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug‑free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver’s license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we’ve built over the last 50 years, we want to speak with you!

OVERVIEW

The Service Porter interacts with customers, assists service advisors, moves vehicles, ensures the service drive is clean, and is instrumental in delivering an outstanding first impression and high‑quality service experience for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers who arrive in our Service department and direct them to the appropriate personnel
• Shuttle customers to the various places
• Service with a Smile – Always courteous to customers
• Assist other departments and internal employees as necessary including washing, wiping, or vacuuming vehicles
• Make sure questionnaire or other service documents are folded properly and on‑dash in customer vehicles after service
• Hang keys up in service write‑up area
• Ensure service drive and service department is clean, including emptying trash, sweeping/cleaning areas, and assist in emptying oil catches
• Lock cars when service is complete
• Check rental cars for cleanliness, fuel & lock up
• Sweep each technician’s stall when empty
• Empty inside and outside trash drums
• Spot‑clean painted walls
• Assist Technicians with oil and water spills and with emptying drain tubs
• Pick up rags or other service items and return them to proper locations
• Run errands as directed by Service Manager and Service Advisors (work related only)
• Wash & vacuum shuttle and rental vehicles
• Various other tasks as assigned

QUALIFICATIONS

• Valid driver’s license and good driving record
• Neat appearance
• Excellent customer service skills and attitude

WORKING CONDITIONS

This is a physically demanding position. Will stand six to eight hours per shift. Will lift parts weighing up to 50 pounds several times during each shift. Will drive vehicles. Will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non‑hazardous materials. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The working conditions described above are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.