Service Greeter

Rogers Motors; Lewiston (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and dental coverage

Paid vacation

401(k)

Job summary

Rogers Motors in Lewiston, Idaho is hiring a full-time Service Greeter for their Toyota dealership. This role involves greeting customers, assisting service advisors, and maintaining a clean service area. We offer training and support, with benefits including medical and dental coverage, paid vacation, and a 401(k). Ideal candidates should have excellent customer service skills and a valid driver's license. Join a team dedicated to quality service and community engagement.

Qualifications

• Must have a valid driver’s license and a good driving record.
• Positive attitude and courteous to customers.
• Experience in customer service is a plus.

Responsibilities

• Greet customers arriving in the service department.
• Assist customers by shuttling them to various locations.
• Maintain cleanliness of the service drive and department.
• Lock vehicles after service completion.
• Perform administrative duties as needed.

Skills

Excellent customer service skills

Professional personal appearance

Education

Valid driver’s license

Job description

Rogers Motors in Lewiston Idaho has a full-time opening for a Service Greeter at our Toyota dealership. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital.

Rogers Motors has been a family‑owned business supporting our local community for over 50 years. We provide training, mentoring, coaching, and full support to help you succeed. All full‑time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug‑free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver’s license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we’ve built over the last 50 years, we want to speak with you!

OVERVIEW

The Service Greeter interacts with customers, assists service advisors, moves vehicles, ensures the service drive is clean, and is instrumental in delivering an outstanding first impression and quality service experience for our customers. No automotive experience is necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers who arrive in our service department and direct them to the appropriate personnel.
• Shuttle customers to the various places.
• Service with a Smile - Always courteous to customers.
• Assist other departments and internal employees as necessary including washing, wiping, or vacuuming vehicles.
• Ensure service drive and service department is clean including emptying trash, sweeping/cleaning areas, and assist in emptying oil catches.
• Lock vehicles when service is complete.
• Check rental vehicles for cleanliness, fuel and lock up.
• Pick up rags or other service items and return to proper locations.
• Complete tasks as directed by Service Manager and Service Advisors.
• Wash and vacuum rental vehicles.
• Administrative duties such as answering phones and filing as needed.

EDUCATION AND EXPERIENCE

• Valid driver’s license and good driving record.
• Professional personal appearance.
• Excellent customer service skills and attitude.

PREFERRED QUALIFICATIONS

• Customer service experience is a plus.

WORKING CONDITIONS

This is a physically demanding position. The Service Greeter will stand six to eight hours per shift. Will drive vehicles. Will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non‑hazardous materials. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The working conditions described above are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.