Guest Experience Ambassador

Thomas KIA of Highland; Highland (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Continuous training

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Great culture

Job summary

Thomas KIA of Highland in Indiana is seeking a motivated Guest Experience Ambassador to join our dealership team. This entry-level position provides hands-on experience in a fast-paced automotive environment and offers pathways for long-term growth.

You will greet customers, assist with check-in, direct them to the correct service advisor or department, and help move vehicles as needed. A positive attitude, strong communication, reliability, and a professional appearance are essential, along

Qualifications

• Polite, customer-focused demeanor and eagerness to learn.
• Strong communication and teamwork skills.
• Reliable, punctual, and adaptable in a fast-paced environment.
• Professional appearance and clean driving record.

Responsibilities

• Greet customers with a friendly, professional attitude as they arrive in the service drive.
• Assist customers with check-in and direct them to the appropriate service advisor or department.
• Safely move, park, and retrieve customer vehicles, as needed.
• Help maintain an organized service lane, parking area, and vehicle flow.
• Support the service department with vehicle staging, errands, and general dealership tasks.

Skills

Customer service

Communication

Reliability

Punctuality

Professionalism

Driving

Job description

We are looking for motivated,customer-focusedindividuals who are ready to start or grow a career in the automotive industry.

ThisGuest Experience Ambassadorisan excellent entry point for someone who wants to get hands on experience in anew cardealership environment and a pathway to long term growth. You will be one of the first people customers meet, help create a welcoming, professional, and efficient experience from the moment they arrive.This entry level position opens the door to several career paths within the dealershipfor the right individual.

What your day will look like:

• Greet customers withafriendly, professional attitude as they arrive in the service drive.

• Assistcustomers with check-in and direct them to theappropriate serviceadvisor or department.

• Safely move, park, and retrieve customer vehicles, as needed.

• Helpmaintainan organized service lane, parking area, and vehicle flow.

• Support the service department with vehicle staging, errands, and general dealership tasks.

What we are looking for:

• A positive attitude and willingness to learn.

• Strong customer service and communication skills.

• Reliable, punctual, and able to work in a fast-paced environment.

• Professional appearance and team first mindset.

• Validdriver'slicense and clean driving record.

• Comfortable working indoors and walking throughout the day.

What we offer:

• Continuous training and growth
• Medical, dental, vision
• 401K
• Paid time off
• Great Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.