Service Greeter / Customer Service Representative – Automotive

Royal Moore; Hillsboro (OR); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan with公司

Employee discounts on vehicle services

Training and development opportunities

Team-oriented work environment

Growth opportunities

Résumé du poste

Royal Moore Mazda in Hillsboro, Oregon is seeking a Service Greeter who delivers a warm, professional welcome to every guest and sets the tone for their visit. You’ll be the first contact, guiding guests to the right service advisor and assisting with check-ins.

The ideal candidate is outgoing, organized, and communicates clearly while helping maintain a smooth service flow. You’ll contribute to a positive, customer-first atmosphere, collaborate with service staff, and help guests feel valued

Qualifications

• Friendly, outgoing personality.
• Excellent communication and interpersonal skills.
• Customer-first mindset and a passion for providing great service.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependable, punctual, and team-oriented attitude.
• Patience and problem-solving skills when assisting guests.
• Valid driver's license.
• Availability to work Saturdays when scheduled.

Responsabilités

• Greet guests promptly and enthusiastically as they arrive at our service department.
• Direct guests to the appropriate service advisor and assist with the check-in process.
• Help coordinate guest arrivals and appointments to maintain an organized and efficient service drive.
• Answer general questions and assist guests with their service needs.
• Communicate with service advisors and other team members to ensure a seamless guest experience.
• Maintain a clean, organized, and welcoming service reception area.
• Assist with guest concerns and direct questions to the appropriate team member.
• Help create a positive, comfortable environment that makes guests want to return.

Connaissances

Customer service

Communication

Punctuality

Multitasking

Positive attitude

Driver's license

Saturday availability

Description du poste

Royal Moore Mazda | Hillsboro, Oregon

Pay: Starting at $18.50 per hour, based on experience

Job Type: Full-Time

Schedule: Full-time schedule; Saturday availability may be required.

BE THE FIRST IMPRESSION THAT MAKES A LASTING DIFFERENCE!

Great customer service starts with a great welcome.

At Royal Moore Mazda, we believe we're in the people business. We just happen to sell and service cars.

We're looking for a friendly, energetic, and dependable Service Greeter who enjoys helping people and takes pride in creating an exceptional customer experience.

As the first person our service guests meet when they arrive, you'll play an important role in setting the tone for their entire visit.

If you're naturally outgoing, enjoy staying busy, and love making someone's day a little better, we'd love to meet you!

WHAT YOU'LL DO

As a Service Greeter, you'll help keep our service department running smoothly while ensuring every guest receives a warm, professional welcome.

• Greet guests promptly and enthusiastically as they arrive at our service department.

• Direct guests to the appropriate service advisor and assist with the check-in process.

• Help coordinate guest arrivals and appointments to maintain an organized and efficient service drive.

• Answer general questions and assist guests with their service needs.

• Communicate with service advisors and other team members to ensure a seamless guest experience.

• Maintain a clean, organized, and welcoming service reception area.

• Assist with guest concerns and direct questions to the appropriate team member.

• Help create a positive, comfortable environment that makes guests want to return.

WHO WE'RE LOOKING FOR

Personality matters! We're looking for someone with a positive attitude, strong work ethic, and a desire to help others.

Our ideal candidate has:

• A friendly, outgoing, and approachable personality.

• Excellent communication and interpersonal skills.

• A customer-first mindset and a passion for providing great service.

• The ability to multitask and stay organized in a fast-paced environment.

• A dependable, punctual, and team-oriented attitude.

• Patience and problem-solving skills when assisting guests.

• A valid driver's license.

• Availability to work Saturdays when scheduled.

Previous customer service, hospitality, retail, or automotive experience is a plus, but not required. We're happy to meet candidates with the right attitude and a willingness to learn.

WHY WORK AT ROYAL MOORE?

Royal Moore Auto Group has been a family-owned business since 1967. We've built our reputation on treating people with respect, building lasting relationships, and providing an exceptional guest experience.

Our employees are an important part of that success, and we believe in creating an environment where people feel appreciated, supported, and proud of the work they do.

What We Offer:

• Starting pay of $18.50 per hour, based on experience.

• Full-time employment.

• Medical, dental, and vision insurance.

• 401(k) retirement savings plan with company match.

• Employee discounts on vehicle purchases and services.

• Training and development opportunities.

• Supportive, team-oriented work environment.

• The opportunity to grow with an established, family-owned dealership group.

Royal Moore Auto Center — The Dealer That Cares.